Firstspot fail, W2K server. I have maintenace contract

[Guest]

Since installation, I have some problems with the DHCP service, approximately 1 or 2 times a week it fails. In order to recover it I must stop the service (with the stop button of "configuration manager") and then start it again.

I have Standard edition 2.1.11 on a W2K server.
Every time it fails, event viewer (system) shows:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 3/28/2005
Time: 12:50:49 PM
User: N/A
Computer: FIRSTSPOT
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the DispatcherService service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 3/28/2005
Time: 12:51:25 PM
User: N/A
Computer: FIRSTSPOT
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the DHCPService service.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 3/28/2005
Time: 12:51:55 PM
User: N/A
Computer: FIRSTSPOT
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the service.


Event Type: Warning
Event Source: RemoteAccess
Event Category: None
Event ID: 20192
Date: 3/28/2005
Time: 12:52:30 PM
User: N/A
Computer: FIRSTSPOT
Description:
A certificate could not be found. Connections that use the L2TP protocol over IPSec require the installation of a machine certificate, also known as a computer certificate. No L2TP calls will be accepted.


Event Type: Warning
Event Source: RemoteAccess
Event Category: None
Event ID: 20169
Date: 3/28/2005
Time: 12:53:29 PM
User: N/A
Computer: FIRSTSPOT
Description:
Unable to contact a DHCP server. The Automatic Private IP Address 169.254.238.189 will be assigned to dial-in clients. Clients may be unable to access resources on the network.

Since I have maintenance contract, firstspot mail support recommend to upgrade to V.3, but I don't have my captive portal webpage ready yet for that version.

What you recommend?
Sergio Miranda

[sergiomc]

regards,
Seergio Miranda

[kevin]

Seergio,

Right, the best bet is to upgrade to version 3 because the DHCP component has been improved a lot there.
_________________
~ Patronsoft Limited ~

[sergiomc]

Ok, then is a Firstpot DHCP service problem?, how i can't resolve it in version 2.1.11? I can't upgrade because i don't have the webpage for my captive portal yet

Sergio Miranda