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Account activation problem

 
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CompuRealm



Joined: 08 Dec 2004
Posts: 3

PostPosted: Wed Dec 08, 2004 6:53 pm    
Post subject: Account activation problem

When you purchase an account via the shopping cart via paypal, FirstSpot (v3) does not activate the account until we manually go in and activate it. Is there a way to set it to automatically activate the account and allow the user to log in right away (without having to wait for us to see the transaction was completed and manually activating their account)?
Any help would be great. Thanks.

Derek
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jason
Forum facilitator


Joined: 30 Nov 2004
Posts: 95
Location: Hong Kong

PostPosted: Thu Dec 09, 2004 6:31 am    
Post subject:

Hi Derek,

We have tested paypal in our latest v3.0.1 release with no problem. The user account was activated once the paypal payment was completed.

Please help us to verify the following:
1, What version are you using? v3.0.1 or beta version?
2, Did you log in only after the paypal payment completely successful? (go to credit card tab, click on show log button. In the status column, completed means the payment is committed successfully.)
3, When you created a plan, did you set "Account is disabled" to No? (if you set it to yes, all user accounts created by that plan will be disabled by default)
4, If the user account was not activated after the payment, what was the error message after logging in?
5, Did you try our default plan, was it ok?

Jason
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