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Passive login not resetting in browsers when quota is exceed

 
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merchant



Joined: 28 Jul 2016
Posts: 2
Location: Ship

PostPosted: Fri Jul 29, 2016 3:15 pm    
Post subject: Passive login not resetting in browsers when quota is exceed

I have operator access to manage a vessels Firstspot wifi system. We are trailing the passive login option, as crew are on board for anything between 3 to 6 months. We are finding that when a daily quota is exceeded the device (phone/tablet/PC) browser is defaulting to the 'Your quota is exceeded' page, even after the Firstspot system has reset the quota? The quota exceeded page is also stating that the quota reset is midnight GMT? When the User info has an individual reset time.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4413

PostPosted: Fri Jul 29, 2016 3:40 pm    
Post subject:

Are you using v8.0.x? It is actually a known problem and it is fixed in the current v8.1.5.

We are actually working with one of your tech on how to roll out the update for this.
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merchant



Joined: 28 Jul 2016
Posts: 2
Location: Ship

PostPosted: Fri Jul 29, 2016 8:41 pm    
Post subject:

Thanks for the reply. We are using FirstSpot® v8.0.11
Premium Edition.
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