SearchSearch   ProfileProfile   Log inLog in   RegisterRegister 

sometimes on initial connection, http error 204

 
Post new topic   Reply to topic    FirstSpot Forum Index -> Pre-sales Support Forum
View previous topic :: View next topic  
Author Message
samagon



Joined: 10 Jan 2014
Posts: 3
Location: Houston

PostPosted: Fri Jan 10, 2014 10:33 pm    
Post subject: sometimes on initial connection, http error 204

Hello,

I've found that randomly, rather than directing users to the portal page they get directed instead to the following page:

http://xxx.xxx.xxx.xxx/generate_204

This happens regardless of server load, and on first connection, but not always. Any thoughts, or other information I should provide, I'll be happy to provide it.
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Mon Jan 13, 2014 4:07 am    
Post subject:

Do you have a test case? E.g. it only happens when accessing Exception Free Websites for the first time.

Also, please double-check your DNS when this problem happens using command:

nslookup apple.com
nslookup [yourproblemdomain.com]
_________________
~ Patronsoft Limited ~
Back to top
samagon



Joined: 10 Jan 2014
Posts: 3
Location: Houston

PostPosted: Fri Jan 17, 2014 9:15 pm    
Post subject:

Alan, thanks for the troubleshooting recommendations. It is an exception free setup, and it does only happen when it is a new device. I'll try the nslookup and let you know the results.
Back to top
samagon



Joined: 10 Jan 2014
Posts: 3
Location: Houston

PostPosted: Fri Jan 17, 2014 9:18 pm    
Post subject:

Sorry, misunderstood your meaning of exception free, no I don't have any exception free websites configured, I have it setup as anonymous, just to have users agree to terms of service. It's when the tos page should load that it gets stuck.
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Mon Jan 20, 2014 4:49 am    
Post subject:

Okay. But we still need your nslookup test output.

The other thing to note is that make sure there is no other web server (e.g. Apache) in your Windows before installing FirstSpot.
_________________
~ Patronsoft Limited ~
Back to top
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Mon Jan 20, 2014 4:56 am    
Post subject:

Your http error is 204, which mean the content (page) has been deleted. Are you sure you haven't customize the web page?
_________________
~ Patronsoft Limited ~
Back to top
Display posts from previous:   
Post new topic   Reply to topic    FirstSpot Forum Index -> Pre-sales Support Forum All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group