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no internet for users

 
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kman



Joined: 17 Nov 2012
Posts: 1
Location: Denmark

PostPosted: Sat Nov 17, 2012 7:16 pm    
Post subject: no internet for users

From one day to another, our users lost internet connection. It's been for 5 days now, and I can't figure out how. From the clients I am able to login to firstspot and it opens the redirection page and then it times out.

I can connect to the internet from the computer where firstspot is installed. If I try to do a nslookup from a client the dns servers are not answering, I've tried to change the dns of the internet network card, and restarting the server with no luck.

/Kenneth
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4406

PostPosted: Mon Nov 19, 2012 5:28 am    
Post subject:

Try to change your Internet Network Interface DNS to one entry only, restart FirstSpot.

Now run nslookup from both client and FirstSpot machine and resolve any issue there.
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