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Redirect - disabled or inactive accout / no credit

 
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mark atkins



Joined: 16 Jun 2010
Posts: 33
Location: UK

PostPosted: Fri Nov 09, 2012 3:01 pm    
Post subject: Redirect - disabled or inactive accout / no credit

Hi all

Is there a way of havign a redirect to the main page when a account is disabled or inactive.

We have devices that become suspended and there is no way for the user to get back to the main front page. The user get stuck in a loop and then i get called.

What are the options.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4380

PostPosted: Fri Nov 09, 2012 3:06 pm    
Post subject:

Did you "re-enable" the username manually in the Configuration Manager -> Users? Also, try to clear the cache in the client side browser.
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mark atkins



Joined: 16 Jun 2010
Posts: 33
Location: UK

PostPosted: Fri Nov 09, 2012 3:10 pm    
Post subject:

what i am seeing is that when a account is disbaled with mac-binding on the user is displayed a screen saying the account is disbled. there is no way of getting of that screen. Now i have auto delete anabled but it does not remove the account.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4380

PostPosted: Fri Nov 09, 2012 3:13 pm    
Post subject:

Auto-delete only remove "inactive" username account.

You can remove (or re-enable) that username manually under Configuration Manager -> Users.
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