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DHCP Server Issue

 
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pendrgn@live.com



Joined: 22 Sep 2012
Posts: 4
Location: Toronto

PostPosted: Sat Sep 22, 2012 3:06 am    
Post subject: DHCP Server Issue

Hi there, I'm trying to install Firstspot demo software on Server 2003, however, I get the following error when I try to start from the configuration manager.

FirstSpot DHCP Server unable to bind required port

Any thoughts on what's wrong?


Jim (pendrgn)
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Sat Sep 22, 2012 4:23 am    
Post subject:

Most likely it is due to other DHCP server in your Windows that occupies the port. E.g. You need to turn off Windows DHCP server before starting FirstSpot.

You can also use command netstat to pinpoint the process that is holding the required port.
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pendrgn@live.com



Joined: 22 Sep 2012
Posts: 4
Location: Toronto

PostPosted: Sun Sep 23, 2012 4:33 pm    
Post subject:

Alan, I checked everything, reloaded Firstspot and still can't figure out the problem. Here's the netstats, do they tell you anything? Also, as this is a development server I can give you RDP access if that would help. Regards, Jim


Proto Local Address Foreign Address State
TCP tcn-hotspot:1028 tcn-hotspot:1029 ESTABLISHED
TCP tcn-hotspot:1029 tcn-hotspot:1028 ESTABLISHED
TCP tcn-hotspot:1030 tcn-hotspot:24001 ESTABLISHED
TCP tcn-hotspot:1123 tcn-hotspot:9876 ESTABLISHED
TCP tcn-hotspot:1128 tcn-hotspot:9876 ESTABLISHED
TCP tcn-hotspot:close-combat tcn-hotspot:1978 ESTABLIS
TCP tcn-hotspot:1945 tcn-hotspot:2367 TIME_WAIT
TCP tcn-hotspot:1950 tcn-hotspot:2367 TIME_WAIT
TCP tcn-hotspot:1955 tcn-hotspot:2367 TIME_WAIT
TCP tcn-hotspot:1958 tcn-hotspot:1959 ESTABLISHED
TCP tcn-hotspot:1959 tcn-hotspot:1958 ESTABLISHED
TCP tcn-hotspot:1970 tcn-hotspot:2367 TIME_WAIT
TCP tcn-hotspot:1976 tcn-hotspot:2367 ESTABLISHED
TCP tcn-hotspot:1978 tcn-hotspot:close-combat ESTABLIS
TCP tcn-hotspot:1985 tcn-hotspot:2367 ESTABLISHED
TCP tcn-hotspot:2367 tcn-hotspot:1976 ESTABLISHED
TCP tcn-hotspot:2367 tcn-hotspot:1985 ESTABLISHED
TCP tcn-hotspot:5787 tcn-hotspot:1948 TIME_WAIT
TCP tcn-hotspot:5787 tcn-hotspot:1949 TIME_WAIT
TCP tcn-hotspot:9876 tcn-hotspot:1123 ESTABLISHED
TCP tcn-hotspot:9876 tcn-hotspot:1128 ESTABLISHED
TCP tcn-hotspot:24001 tcn-hotspot:1030 ESTABLISHED
TCP tcn-hotspot:1026 tcn-hotspot:1979 ESTABLISHED
TCP tcn-hotspot:ms-sql-s tcn-hotspot:1938 ESTABLISHED
TCP tcn-hotspot:ms-sql-s tcn-hotspot:1939 ESTABLISHED
TCP tcn-hotspot:ms-sql-s tcn-hotspot:1941 ESTABLISHED
TCP tcn-hotspot:1938 tcn-hotspot:ms-sql-s ESTABLISHED
TCP tcn-hotspot:1939 tcn-hotspot:ms-sql-s ESTABLISHED
TCP tcn-hotspot:1941 tcn-hotspot:ms-sql-s ESTABLISHED
TCP tcn-hotspot:1979 tcn-hotspot:1026 ESTABLISHED
TCP tcn-hotspot:1984 tcn-hotspot:1986 ESTABLISHED
TCP tcn-hotspot:1986 tcn-hotspot:1984 ESTABLISHED
TCP tcn-hotspot:58146 titan.tcn.net:domain TIME_WAIT
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Mon Sep 24, 2012 5:17 am    
Post subject:

Actually, the DHCP server will need to listen to UDP port 67. Before FirstSpot is started, please issue the command:

netstat /a /n

to see whether UDP port is occupied. If you still have difficulties, feel free to email us your RDP access instruction at firstspot@patronsoft.com and we can take a look at your machine.
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pendrgn@live.com



Joined: 22 Sep 2012
Posts: 4
Location: Toronto

PostPosted: Mon Sep 24, 2012 9:28 pm    
Post subject:

Here's the result of the latest netstat / a /n.

Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:22 0.0.0.0:0 LISTENING
TCP 0.0.0.0:80 0.0.0.0:0 LISTENING
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:280 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1025 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1028 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1037 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1038 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1040 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1064 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1093 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1433 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1883 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2301 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2367 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2381 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5787 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5788 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5789 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5790 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5792 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5793 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5795 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5797 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5798 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5803 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5805 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5989 0.0.0.0:0 LISTENING
TCP 0.0.0.0:9876 0.0.0.0:0 LISTENING
TCP 0.0.0.0:50000 0.0.0.0:0 LISTENING
TCP 0.0.0.0:50001 0.0.0.0:0 LISTENING
TCP 0.0.0.0:50002 0.0.0.0:0 LISTENING
TCP 0.0.0.0:50004 0.0.0.0:0 LISTENING
TCP 10.20.7.1:139 0.0.0.0:0 LISTENING
TCP 127.0.0.1:280 127.0.0.1:3681 ESTABLISHED
TCP 127.0.0.1:1026 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1026 127.0.0.1:1027 ESTABLISHED
TCP 127.0.0.1:1027 127.0.0.1:1026 ESTABLISHED
TCP 127.0.0.1:1031 127.0.0.1:24001 ESTABLISHED
TCP 127.0.0.1:1075 127.0.0.1:1076 ESTABLISHED
TCP 127.0.0.1:1076 127.0.0.1:1075 ESTABLISHED
TCP 127.0.0.1:1644 127.0.0.1:9876 ESTABLISHED
TCP 127.0.0.1:1649 127.0.0.1:9876 ESTABLISHED
TCP 127.0.0.1:2000 0.0.0.0:0 LISTENING
TCP 127.0.0.1:2367 127.0.0.1:3674 ESTABLISHED
TCP 127.0.0.1:2367 127.0.0.1:3676 ESTABLISHED
TCP 127.0.0.1:2367 127.0.0.1:3682 ESTABLISHED
TCP 127.0.0.1:3598 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3600 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3629 127.0.0.1:280 TIME_WAIT
TCP 127.0.0.1:3630 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3644 127.0.0.1:280 TIME_WAIT
TCP 127.0.0.1:3645 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3659 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3662 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3664 127.0.0.1:280 TIME_WAIT
TCP 127.0.0.1:3665 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3667 127.0.0.1:280 TIME_WAIT
TCP 127.0.0.1:3668 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3671 127.0.0.1:280 TIME_WAIT
TCP 127.0.0.1:3672 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3674 127.0.0.1:2367 ESTABLISHED
TCP 127.0.0.1:3676 127.0.0.1:2367 ESTABLISHED
TCP 127.0.0.1:3678 127.0.0.1:280 TIME_WAIT
TCP 127.0.0.1:3679 127.0.0.1:2367 TIME_WAIT
TCP 127.0.0.1:3681 127.0.0.1:280 ESTABLISHED
TCP 127.0.0.1:3682 127.0.0.1:2367 ESTABLISHED
TCP 127.0.0.1:3873 0.0.0.0:0 LISTENING
TCP 127.0.0.1:4446 0.0.0.0:0 LISTENING
TCP 127.0.0.1:6789 0.0.0.0:0 LISTENING
TCP 127.0.0.1:9876 127.0.0.1:1644 ESTABLISHED
TCP 127.0.0.1:9876 127.0.0.1:1649 ESTABLISHED
TCP 127.0.0.1:24001 0.0.0.0:0 LISTENING
TCP 127.0.0.1:24001 127.0.0.1:1031 ESTABLISHED
TCP 127.0.0.1:50008 0.0.0.0:0 LISTENING
TCP 127.0.0.1:50009 0.0.0.0:0 LISTENING
TCP 127.0.0.1:50013 0.0.0.0:0 LISTENING
TCP 127.0.0.1:50014 0.0.0.0:0 LISTENING
TCP 127.0.0.1:50015 0.0.0.0:0 LISTENING
TCP 208.76.228.94:139 0.0.0.0:0 LISTENING
TCP 208.76.228.94:1028 208.76.228.94:3675 ESTABLISHED
TCP 208.76.228.94:1054 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1057 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1059 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1093 208.76.228.94:3683 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1054 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1057 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1059 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1712 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1713 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1714 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1715 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1716 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1903 ESTABLISHED
TCP 208.76.228.94:1433 208.76.228.94:1904 ESTABLISHED
TCP 208.76.228.94:1712 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1713 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1714 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1715 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1716 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1903 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:1904 208.76.228.94:1433 ESTABLISHED
TCP 208.76.228.94:3631 208.76.228.94:1093 TIME_WAIT
TCP 208.76.228.94:3638 69.77.165.239:22 TIME_WAIT
TCP 208.76.228.94:3646 208.76.228.94:1093 TIME_WAIT
TCP 208.76.228.94:3666 208.76.228.94:1093 TIME_WAIT
TCP 208.76.228.94:3669 208.76.228.94:1093 TIME_WAIT
TCP 208.76.228.94:3673 208.76.228.94:1093 TIME_WAIT
TCP 208.76.228.94:3675 208.76.228.94:1028 ESTABLISHED
TCP 208.76.228.94:3680 208.76.228.94:1093 TIME_WAIT
TCP 208.76.228.94:3683 208.76.228.94:1093 ESTABLISHED
UDP 0.0.0.0:161 *:*
UDP 0.0.0.0:162 *:*
UDP 0.0.0.0:445 *:*
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:1077 *:*
UDP 0.0.0.0:1078 *:*
UDP 0.0.0.0:1079 *:*
UDP 0.0.0.0:1080 *:*
UDP 0.0.0.0:1081 *:*
UDP 0.0.0.0:1434 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:9876 *:*
UDP 10.20.7.1:67 *:*
UDP 10.20.7.1:69 *:*
UDP 10.20.7.1:123 *:*
UDP 10.20.7.1:137 *:*
UDP 10.20.7.1:138 *:*
UDP 10.20.7.1:9876 *:*
UDP 127.0.0.1:123 *:*
UDP 208.76.228.94:67 *:*
UDP 208.76.228.94:69 *:*
UDP 208.76.228.94:123 *:*
UDP 208.76.228.94:137 *:*
UDP 208.76.228.94:138 *:*
UDP 208.76.228.94:9876 *:*
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alan
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Joined: 26 Sep 2003
Posts: 4435

PostPosted: Tue Sep 25, 2012 6:01 am    
Post subject:

Note that below line:

UDP 10.20.7.1:67 *:*

It looks like some process is holding UDP port 67 which is needed by our DHCP server. Please try to identify this process and disable it.

As a last resort, you can simply install FirstSpot in another clean Windows instead.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Tue Sep 25, 2012 1:47 pm    
Post subject:

Also, you can use the command:

Code:
netstat /a /n /o

to identify the exact process/service that is holding the port.

Once you identify the PID that is holding UDP port 67, you can use Windows Task Manager to pinpoint the exact process. Please note that you need to click "Show process from all users" in the bottom of the Processes tab to show the Windows services.
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Last edited by alan on Wed Nov 28, 2012 2:48 pm; edited 1 time in total
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pendrgn@live.com



Joined: 22 Sep 2012
Posts: 4
Location: Toronto

PostPosted: Wed Sep 26, 2012 1:33 pm    
Post subject:

Found the problem, Firstspot is working now. Thanks for the timely support. Jim
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4435

PostPosted: Wed Sep 26, 2012 1:39 pm    
Post subject:

So which process/service is occupying the port?
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