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Conection instable on windows 7

 
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rlHitech



Joined: 28 Oct 2009
Posts: 46

PostPosted: Sat Nov 12, 2011 4:05 pm    
Post subject: Conection instable on windows 7

Hello Folks,
I have been facing this problem for a while:
Connection becomes instable and firstspot forces the client to log out.
In general this problem is happening with Windows 7 and MacOs clients. The version that we are using of Firstspot is 6.0.9
In the case of windows 7 , the customers a setting up as public network
on the Option "Set location for the xxxx network"

Here it follows bellow an error log file we have:
12/11/2011 11:46:40 ** AuthLoginODBC: Authenticate[7883189]
12/11/2011 11:46:41 ** RetVal[1]
12/11/2011 11:46:41 ** AuthLoginODBC:[7883189] recur_option[0], week_sch[0], start time[-1], end time[-1]
12/11/2011 11:46:41 ** AuthLoginODBC: Current Time [Sat Nov 12 11:46:41 2011], [3600]sec
12/11/2011 11:46:41 ** AuthLoginODBC:[7883189] browser Information (Mozilla/5.0 (Windows NT 6.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1)
12/11/2011 11:46:41 ** PrintUserInfo(1316): Add user mac(00-22-FB-64-4B-EA) ,timeleft(Unlimit) ,User Upload Limit(1000KB) ,Download Limit(1000KB) ,Data transfer D/L Count Off ,Data transfer U/L Count Off, Data transfer sharing OFF ,Expire Date [31-12-1969 23:00:00] ,ACL [OFF]
12/11/2011 11:46:41 ** CreateBWLL: Counting is not enabled.
12/11/2011 11:46:41 ** insert_entry=>
12/11/2011 11:46:41 ** <=insert_entry
12/11/2011 11:46:41 ** StartServiceThread: (check) OP_ADD [1]
12/11/2011 11:59:39 ** DeviceNotifyDB: reseted DeviceNotifyDB event
12/11/2011 11:59:39 ** DeviceNotifyDB: total clients[1]
12/11/2011 11:59:39 ** mac address (00-22-FB-64-4B-EA) timeout in session table
12/11/2011 11:59:39 ** DeviceNotifyDB : Session log is on **
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: ODBC Logout [Reason: 2]
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Normal User
12/11/2011 11:59:39 ** DispatcherReadDBNewTimeleft: time left unchanged
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: No limited time left is set
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Download Transfer Rate Consumption[0KB] of Current Login
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Download accumulated usage[0KB]
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Upload Transfer Rate Consumption[0KB] of Current Login
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Upload accumulated usage[0KB]
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Sharing Transfer Rate Consumption[0KB] of Current Login
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Sharing accumulated usage[0KB]
12/11/2011 11:59:39 ** DispatcherReadDBNewEdate=>
12/11/2011 11:59:39 ** DispatcherReadDBNewEdate: edate [Sat Nov 12 12:46:41 2011]
12/11/2011 11:59:39 ** DispatcherReadDBNewEdate: roption [0]
12/11/2011 11:59:39 ** DispatcherReadDBNewEdate: edate in time_t [1321109201]
12/11/2011 11:59:39 ** <=DispatcherReadDBNewEdate
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: New EDATE is found, edateDiff 2822
12/11/2011 11:59:39 ** remove_entry ->
12/11/2011 11:59:39 ** <- remove_entry
12/11/2011 11:59:39 ** DispatcherWriteToDBLogout: Force logout->client mac(00-22-FB-64-4B-EA) has been logged out
12/11/2011 11:59:39 ** DeviceNotifyDB : user {fsusr} log {fsusrlog}**


Regards,
Renato Garzillo
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donintosh



Joined: 21 Nov 2011
Posts: 1

PostPosted: Mon Nov 21, 2011 2:47 pm    
Post subject:

I don't have any problems with connection on Win7
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Crusher



Joined: 13 Mar 2008
Posts: 62

PostPosted: Thu Dec 01, 2011 4:23 pm    
Post subject:

Where did you find the error log that you posted? I am having a similar problem with clients being forced off after only1 or 2 minutes for no apparent reason. I posted an inquiry asking for assistance on this, but have received nothing back from Alan.
I am also using Version 6.0.9
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Crusher



Joined: 13 Mar 2008
Posts: 62

PostPosted: Tue Dec 06, 2011 3:21 pm    
Post subject:

Alan, is there any progress in finding a solution for this?
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