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Andy-JSR



Joined: 09 Jul 2011
Posts: 14
Location: Portrush

PostPosted: Thu Sep 22, 2011 3:00 pm    
Post subject: Invalid Certificate Google Checkout Sign In

Hi We are having a problem that if you have run out of credit and logon, you are redirected to the checkout page, where you select your plan. Once a plan is selected you are redirected to google checkout which is fine. However you cannot login to Googlecheckout to complete the transaction. The sign in boxes show as "invalid certificate".

If however you still had some credit on your account and you just wished to top it up and decided to purchase once logged in to firstspot. Everything would work fine.

I have added google checkout to the url whitelist but this still hasnt worked. Any ideas?
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Andy-JSR



Joined: 09 Jul 2011
Posts: 14
Location: Portrush

PostPosted: Fri Sep 23, 2011 7:05 am    
Post subject:

Hi Alan, can you help?

Thanks
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Fri Sep 23, 2011 8:25 am    
Post subject:

We cannot reproduce this problem in the sandbox.

For the "invalid certificate" error, can you elaborate? There should be more detailed message in the browser.

Also, can you post your firstspot_FSRedirect_[timestamp].log under FirstSpot\log directory>
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Andy-JSR



Joined: 09 Jul 2011
Posts: 14
Location: Portrush

PostPosted: Fri Sep 23, 2011 8:50 am    
Post subject:

HI Alan

You can see a screenshot at
http://internal.easiwifi.aerialspecialist.co.uk/googleproblem.jpg

It seems to be a problem with https pages
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Fri Sep 23, 2011 10:43 am    
Post subject:

Can you put:

accounts.google.com

in the Exception Free Websites domain name list, and then restart FirstSpot?
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Andy-JSR



Joined: 09 Jul 2011
Posts: 14
Location: Portrush

PostPosted: Fri Sep 23, 2011 10:45 am    
Post subject:

Yes we have added the following

*google*
acounts.google.com
https://accounts.google.com

with no joy
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Fri Sep 23, 2011 11:04 am    
Post subject:

Please remove:

*google*
https://accounts.google.com

and then restart FirstSpot.

If you still have difficulties, please reproduce the problem, and then post your firstspot_FSRedirect_[timestamp].log under FirstSpot\log directory.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Mon Sep 26, 2011 9:44 am    
Post subject:

But does it work? Please continue to post in the thread (rather than opening new one). Thanks.
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Andy-JSR



Joined: 09 Jul 2011
Posts: 14
Location: Portrush

PostPosted: Mon Sep 26, 2011 4:05 pm    
Post subject:

Hi Alan

No the problem still exists. the log contains

26/09/2011 17:00:07 NonBlockingClientThread(752): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 ProcessReadEvent2(752): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 SendData2(752): No data pending to be sent.

26/09/2011 17:00:07 ProcessReadEvent2(752): Previously recd data not yet fully sent.

26/09/2011 17:00:07 SendData2(848): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:07 NonBlockingClientThread(848): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 ProcessReadEvent2(848): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 SendData2(848): No data pending to be sent.

26/09/2011 17:00:07 ProcessReadEvent2(848): Previously recd data not yet fully sent.

26/09/2011 17:00:07 NonBlockingClientThread(1244): ERROR: No connections/data, break it

26/09/2011 17:00:07 SendData2(752): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:07 NonBlockingClientThread(752): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 ProcessReadEvent2(752): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 SendData2(752): No data pending to be sent.

26/09/2011 17:00:07 ProcessReadEvent2(752): Previously recd data not yet fully sent.

26/09/2011 17:00:07 SendData2(848): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:07 NonBlockingClientThread(848): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 ProcessReadEvent2(848): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 SendData2(848): No data pending to be sent.

26/09/2011 17:00:07 ProcessReadEvent2(848): Previously recd data not yet fully sent.

26/09/2011 17:00:07 SendData2(752): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:07 SendData2(848): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:07 NonBlockingClientThread(752): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 NonBlockingClientThread(848): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 ProcessReadEvent2(752): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 ProcessReadEvent2(848): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 SendData2(752): No data pending to be sent.

26/09/2011 17:00:07 SendData2(848): No data pending to be sent.

26/09/2011 17:00:07 ProcessReadEvent2(752): Previously recd data not yet fully sent.

26/09/2011 17:00:07 ProcessReadEvent2(848): Previously recd data not yet fully sent.

26/09/2011 17:00:07 SendData2(752): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:07 NonBlockingClientThread(752): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 ProcessReadEvent2(848): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 ProcessReadEvent2(752): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 SendData2(848): No data pending to be sent.

26/09/2011 17:00:07 SendData2(752): No data pending to be sent.

26/09/2011 17:00:07 ProcessReadEvent2(752): Previously recd data not yet fully sent.

26/09/2011 17:00:07 SendData2(752): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:07 NonBlockingClientThread(752): hvNotFullySendCon = TRUE
26/09/2011 17:00:07 ProcessReadEvent2(752): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:07 SendData2(752): No data pending to be sent.

26/09/2011 17:00:07 ProcessReadEvent2(752): Previously recd data not yet fully sent.

26/09/2011 17:00:08 SendData2(752): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:08 NonBlockingClientThread(752): hvNotFullySendCon = TRUE
26/09/2011 17:00:08 ProcessReadEvent2(752): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:08 SendData2(752): No data pending to be sent.

26/09/2011 17:00:08 ProcessReadEvent2(752): Previously recd data not yet fully sent.

26/09/2011 17:00:08 SendData2(752): send got WSAEWOULDBLOCK. Will retry send later ...

26/09/2011 17:00:08 NonBlockingClientThread(752): hvNotFullySendCon = TRUE
26/09/2011 17:00:08 ProcessReadEvent2(752): recv got WSAEWOULDBLOCK. Will retry recv later ...

26/09/2011 17:00:08 SendData2(752): No data pending to be sent.

26/09/2011 17:00:08 ProcessReadEvent2(752): Previously recd data not yet fully sent.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Tue Sep 27, 2011 7:03 am    
Post subject:

We cannot see the web sites that the client tries to access. Please:

1) reproduce the error again
2) zip and email us your firstspot_FSRedirect_[timestamp].log under FirstSpot\log directory to firstspot@patronsoft.com
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