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alan
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Joined: 26 Sep 2003
Posts: 4400

PostPosted: Mon Jul 05, 2010 6:32 am    
Post subject:

Note that only feature with a red star in front is not available in your edition (not the whole tab).

Regarding your grey out problem, is the self sign-up feature enabled? Or are you using the normal username/password mode (instead of Anonymous Option)?
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4400

PostPosted: Wed Jul 14, 2010 10:48 am    
Post subject:

Refer to http://patronsoft.com/forum/viewtopic.php?t=2765 for an article on this topic.
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paulm



Joined: 28 Jun 2008
Posts: 68

PostPosted: Sun Jul 18, 2010 1:25 pm    
Post subject: resolution from dominic

I am not sure if i understand all of our plans are self sign up so if i choose one hopw does that help if my client has bought a month and i say self sign up plan 1 hour what happens then i have to get this resolved it is driving me crazy
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alan
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Joined: 26 Sep 2003
Posts: 4400

PostPosted: Mon Jul 19, 2010 5:05 am    
Post subject:

The above article should contain the solution to your problem. If you need some additional help, please email us at firstspot@patronsoft.com.
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paulm



Joined: 28 Jun 2008
Posts: 68

PostPosted: Mon Jul 19, 2010 10:26 am    
Post subject: going round in circles

if i set the the access minits to null then everyone gets on for free and has an unlimited account i have read the articles and every thing is set correctly

i have several plans 1 hour 1 day 1week 1month 1 year which plan do i select as the self sign up limitation, help this has been going on since i bought the last full version
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4400

PostPosted: Mon Jul 19, 2010 10:49 am    
Post subject:

You need to create another Self Sign-Up Plan instead of using your existing Shopping Cart Plan (e.g. 1 hour 1 day, etc...). Again, please re-read the above article for the instructions.
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paulm



Joined: 28 Jun 2008
Posts: 68

PostPosted: Wed Jul 21, 2010 8:05 am    
Post subject: Thanks

Ok finally got it thanks for your help
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