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BrianMitchell



Joined: 22 Jan 2010
Posts: 3

PostPosted: Mon Feb 08, 2010 8:11 pm    
Post subject: Cannot get to login page / Fresh Installation

I have 6.0.5 installed on a Windows 2003 Server and from a client, I cannot get to the login page. I have also tried to browse directly to port 5788 but I get a page cannot be displayed. I can, however, get to 5787.

I cannot access the exception free sites either.

Here is what I've done so far:
    Made sure no firewall was enabled on both server and client.
    Made sure TSO was disabled (checked in registry too).
    Made sure NAT was correct.
    Made sure that the first hop driver was bound to my private nic.


From the server I can browse to 5788 and it tells me I'm already logged on.

I know this looks like an offloading problem but here is my output from netsh:

Code:
C:\Documents and Settings\Administrator>netsh interface ip show offload

Offload Options for interface "Management" with index: 10003:

Offload Options for interface "Public" with index: 10004:

Offload Options for interface "Private" with index: 10005:
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Tue Feb 09, 2010 2:37 am    
Post subject:

So you have 3 network cards in the FirstSpot machine? Can you post the ipconfig/all output of the both the client and server?

Try the run the below command in the client and post the output the well:

nslookup apple.com
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BrianMitchell



Joined: 22 Jan 2010
Posts: 3

PostPosted: Tue Feb 09, 2010 5:11 pm    
Post subject:

One of the NICS is strictly for management. (the 172.27.10.x)

Here is the output from the ipconfig

Server
Code:
Ethernet adapter Private:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter
   Physical Address. . . . . . . . . : 00-50-56-90-35-8F
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 172.27.198.254
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :

Ethernet adapter Management:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter
   Physical Address. . . . . . . . . : 00-50-56-90-08-00
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 172.27.10.115
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :

Ethernet adapter Public:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter #2
   Physical Address. . . . . . . . . : 00-50-56-90-20-26
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 12.17.14.3
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 12.17.14.1
   DNS Servers . . . . . . . . . . . : 4.2.2.2


Client
Code:
Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter

        Physical Address. . . . . . . . . : 00-0C-29-32-8E-42
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 172.27.198.253
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 172.27.198.254
        DNS Servers . . . . . . . . . . . : 172.27.198.254

Ethernet adapter Network Connect Adapter:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
        Physical Address. . . . . . . . . : 00-FF-98-FC-5B-8A


The nslookup works fine from the server but not the client.

The client pc and private nic of the server are running on an isolated network segment with no other gateways or any foreign appliances (such as a traffic shaper). This is the same setup we were using with version 5.x and that was working, except we had version 5 running on a physical server.

If I put a sniffer on the segment I can see packets from the client hitting the server but I can't see anything after that.

We are running the server on VMWare ESX 4.0U1 with distributed switching (Nexus 1000v) and I'm going to start troubleshooting from the ESX NIC side
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Tue Feb 09, 2010 5:26 pm    
Post subject:

Couple of suggestion:

1) try to disable your "Management" interface for the time being. This will make your troubleshoot much easier

2) your client doesn't have the default suffix "firstspot.org". Are you using Firstspot DHCP server?

3) If you still have difficulties, run the below command in the client and post your output:

nslookup
set d2
apple.com

this will give a detailed report on the nslookup process. You might want to look into it as well.
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