| View previous topic :: View next topic |
| Author |
Message |
joserudi
Joined: 22 Feb 2007
Posts: 95
|
 Posted: Mon Jan 25, 2010 5:45 pm
Post subject: firsthop.sys error |
|
|
| Hi Alan, We have a problem with windows makes firstspot reboot constantly. We tested with two different servers and makes us the same. A blue screen appears windos error "PAGE_FAULT_IN_NONPAGED_AREA" firsthop.sys error. We have the version 5.1.6. Is there any solution? Thanks |
|
| Back to top |
|
 |
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Mon Jan 25, 2010 5:52 pm
Post subject: |
|
|
Try to install FirstSpot in a clean Windows (just install Windows + SP), no third party driver, anti-virus, etc...
Also, try the latest v6 too.
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
joserudi
Joined: 22 Feb 2007
Posts: 95
|
Posted: Mon Jan 25, 2010 6:05 pm
Post subject: |
|
|
| I installed in two pcs whith clean WINDOWS installation only with sp and nothing |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Mon Jan 25, 2010 6:08 pm
Post subject: |
|
|
What Windows version are you using? Again, have you tried v6?
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
joserudi
Joined: 22 Feb 2007
Posts: 95
|
Posted: Mon Jan 25, 2010 7:02 pm
Post subject: |
|
|
| I sent you a e-mail to try to probe firstspot 6 version, thanks. |
|
| Back to top |
|
|
joserudi
Joined: 22 Feb 2007
Posts: 95
|
Posted: Mon Jan 25, 2010 7:20 pm
Post subject: |
|
|
| We found several trojan and virus, its possible windows restart because off this. Its possible to know which port its neccesary to connect with patronsoft to closed all of them. Thanks |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
|
| Back to top |
|
|
joserudi
Joined: 22 Feb 2007
Posts: 95
|
Posted: Tue Jan 26, 2010 7:33 am
Post subject: |
|
|
| after removing all viruses funcinoa perfectly. If any user has the same error happens in firsthop.sys to try to pass malwarebytes software and reboot. Now firstspot takes more than 12 hours without restarting the pc. Thanks for everything. |
|
| Back to top |
|
|
joserudi
Joined: 22 Feb 2007
Posts: 95
|
Posted: Wed Jan 27, 2010 2:19 pm
Post subject: |
|
|
| After 24 hours of satisfactory operation, again the server restarts occasionally alone. Sale screen windows error and restarted. Happens every 3 or 4 hours. We have another server with all newly installed and it is the same for what we think may be due to external attack and to have a public IP address. We have to close all ports to the outside to test the back except paypal and the frstspot need to connect to your database. What would be the port? |
|
| Back to top |
|
|
alan
Forum facilitator
Joined: 26 Sep 2003
Posts: 4435
|
Posted: Thu Jan 28, 2010 4:59 am
Post subject: |
|
|
For the Internet/Public side, you can close all the ports except PayPal (if applicable). Note that you can place FirstSpot behind a NAT Firewall. E.g.
Client -> FirstSpot -> NAT Firewall -> Internet
which in effect means closing all the ports.
_________________
~ Patronsoft Limited ~ |
|
| Back to top |
|
|
|
Search
Profile
Log in
Register
