Error message, can not get started firstspot. Help please.

Jockey · Joined: 20 Nov 2009 Posts: 3

Greetings to all.

I am testing the evaluation version of the program Firstspot and can not get started.

When I click "Start" I get a message in the window below ...

Fri Nov 20 19:34:05 2009 Visitor Network Interface Card did not bind the PatronSoft FirstHop Driver, or some of the following services failed to start: rasman, lmhosts, netman.

I installed service pack 3 and I have Windows XP Professional Edition.

Any suggestions?

Thank you very much.

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Is it new install? Something is not right in your Windows.

Try to make sure you can start Windows services - rasman, lmhosts, netman.

Or can you install FirstSpot in another clean Windows as a test?
_________________
~ Patronsoft Limited ~

Jockey · Joined: 20 Nov 2009 Posts: 3

Hello.

I tried on another computer and feel the same way.

It is like starting these services, it is very likely to do something wrong but it is not.

As I start these services?

Thank you very much

alan · **Forum facilitator** Joined: 26 Sep 2003 Posts: 4435

Did you run "setup.msi" to install FirstSpot? Any error during your installation?

Please zip and email us at firstspot@patronsoft.com your firstspot_install.log under %TEMP% directory (see http://patronsoft.com/forum/viewtopic.php?t=2489 for instruction).
_________________
~ Patronsoft Limited ~

Jockey · Joined: 20 Nov 2009 Posts: 3

OK.

As I reached the other computer has sent you the log.

Yes, I did the installation with setup.exe and I had no error.

Thank you very much.
Greetings.