Public Network Interface (PublicNIC): does not exist.

[Tim Taylor]

Hello,

I'm getting the above error consistantly when I try to start firstspot.

The public network interface is connected to the net through a cable modem. It is a built in on the motherboard SiS NIC. I've tried several other add on NIC cards with the same results.

In the config.ini, public and private nic are blank. Under the misc section, the names of the cards are displayed.

Any ideas?

Thanks

Tim

[alan]

The PrivateNIC and PublicNIC should be the Network Connection name (refer to the Network and Dial-up Connections folder) and it should not be blank.

Your best bet is to uninstall/reinstall FirstSpot. Note that you cannot change the hardware nor the connection name after installing FirstSpot
_________________
~ Patronsoft Limited ~

[Tim Taylor]

I'm going to try installing the program on another computer. I've installed and uninstalled the Firstspot program a dozen times. I've also installed and uninstalled the program each time I've changed or added a NIC card.

For some reason, none of the nic cards have shown up in the config.ini file.

The cards are functioning properly, I can access the net and my network with them. I've tried many different nic card configurations.

I just tried uninstalling one more time, no go.

Tim

[alan]

can you post the config.ini? Also, please post the output of ipconfig/all.
_________________
~ Patronsoft Limited ~

[Tim Taylor]

Here we go..........

First the error message

Wed Mar 31 18:38:48 2004 ***** All the error messages of session started at Wed Mar 31 18:38:48 2004 are shown below *****
Wed Mar 31 18:39:12 2004 The Public Network Interface (PublicNIC) : does not exist

Now the config.ini

;
; Description : FirstSpot Setup INF file
;
; Filename : config.ini
;
; Copyright (c) 2002-2004, PatronSoft Limited
;

; Note: use a slash to separate directories and files, those lines starting with
; a semi-colon are considered as comments.
;
; Warning : please don't change this file without supervision of a PatronSoft Engineer
; It is highly recommended that you change the FirstSpot setting in the Web-based Configuration Manager

[version]
version=Trial
versionDesc=2.1.3

[MNS]
; number of return paths
num_return_path=0
return_path0=

;
; Redirect Login Page php file
;
[loginPhp]
Login_enable0=
Login_php_Num0=

;
; Gateway Settings
;
[gateway]

; Post-Startup Batch File Path Name
batch_filePath =

; lan's subnet mask
;
subnet_mask =255.255.255.0

; domain name server IP address
;
DNS =0.0.0.0

; username
;
user =firstspot

; password
;
pass =a03af780c0f2959f26512a2cc8c2efb6

; network interface card to Internet
;
publicNIC=

; network interface card of LAN
;
privateNIC=

; data source for user login
;
Datasource =C:\Program Files\FirstSpot\datasource\firstspot.dsn

; datasource table for user login
;
Datasource_Tablename = fsusr


; enable session logging into the datasource log table
session_log =ON

; datasource table for user session logging
;
Datasource_Log_Tablename = fsusrlog

; datasource table for PayPal
;
Datasource_PayPal_Table=ppal

; port used by Gateway Service
;
port =5786

; port used by Authentication Server
;
auth_port =5788

; port used by ssl site
;
ssl_port =5789

; Greeting message displayed in login page
;
greeting_msg =Welcome to our Hotspot!

; Enable to show InfoBox
;
show_infobox =ON

; Login page picture (filename)
;
loginpage_pic_name=pic.jpg

; authentication server IP address
; Note: different from gateway_IP when it is not installed in gateway (not officially supported in this version)
;
auth_IP =10.20.7.1

; login page filename which dispatcher will call
;
loginpage =login_select.php

; login form filename which login_select.php will call
;
loginform =login_form.php

; anonymous login form filename which login_select.php will call
;
a_loginform =alogin_form.php

; logout form filename which logout.php will call
;
logoutform =logout_form.php

; anonymous logout form filename which logout.php will call
;
a_logoutform =alogout_form.php

; idle time (minutes) allowed for authenticated users
;
idle_timeout =10

; private network
;
private_IP =10.20.7.0

; gateway IP address
;
gateway_IP =10.20.7.1

; allow access to config manager from private network?
;
access_from_private =off

; allow access to config manager from public network?
;
access_from_public =off

; license file path
;
licensepath =C:\Program Files\FirstSpot\

; session handling mode, 0 for MAC-based, 1 for IP-based
session_handling =0

; path for dhcp config
dhcppath =C:\Program Files\FirstSpot\dhcp\dhcpservice.ini

; dhcp mode, 0 = auto, 1 = static, 2 = disabled
dhcpmode =0

; for static dhcp only, path of the Ip MAC mapping list
static_dhcp_path =C:\Program Files\FirstSpot\StaticDHCP.txt

; anonymous login
anonymous_login =OFF

; anonymous login user table name
Datasource_Anonymous_Tablename =fsa

; anonymous login log table name
Datasource_Anonymous_Log_Tablename =fsalog

; password offloading mode
pwd_offload = off

; password encryption directory path
encrypt_path =C:\Program Files\FirstSpot\dispatcher\encrypt_pwd.exe

; initial air time in minutes for self signup users
self_sign_up_credit=0

; Allowed Hosts Settings
;
[allowed hosts]
; allowed hosts keywords file path
;
hosts_keywords_path =C:\Program Files\FirstSpot\AllowedHostsKeywords.txt

; allowed hosts IPs file path
;
hosts_ips_path =C:\Program Files\FirstSpot\AllowedHostsIps.txt


; Bandwidth Throttle Settings
[bw_throttle]
; Bandwidth Throttle Mode
bt_mode =0

; Overall Upload Limit (at least 20KB/s recommended)
bt_ul_limit =0

; Overall Download Limit (at least 20KB/s recommended)
bt_dl_limit =0

; low, medium and high definition
bt_low=100
bt_medium=50
bt_high=20


[paypal]
; Business id
;
ppal_business=your_business_id@your_email.com

; URL for successful transactions
;
ppal_return=http://10.20.7.1:5788/cart.php

; URL for cancelled transactions
;
ppal_cancal_return=http://10.20.7.1:5788/cart.php

; trust "Pending"=="Complete"?
;
ppal_pending_release=no

; the settlement currency
;
ppal_base_currency=USD

; URL for notify
;
ppal_notify_url=http://fixed_ip:5789

; Starting number for invoice
;
ppal_invoice_start=1


[lang]
lang_pack_file=custom_lang.php


[misc]
show_cart=yes
block_icmp=off
block_udp=on
_debug=1
oem=C:\WINDOWS\INF\oem16.inf
PublicAdapterDescNme={9903EA9D-D3DB-4759-9E29-92D408442C4E}
PublicAdapterIP=69.144.136.9
PublicAdapterIpMask=255.255.255.0
PrivateAdapterDescNme={2A903BC3-E61E-4931-95CE-1F5619B44110}
PublicAdapterDisplayNme=SiS 900-Based PCI Fast Ethernet Adapter
PrivateAdapterDisplayNme=Linksys LNE100TX(v5) Fast Ethernet Adapter



Now the ipconfig/all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : jake-1
Primary DNS Suffix . . . . . . . : firstspot.com
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : firstspot.com
bresnan.net

Ethernet adapter Linksys:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Linksys LNE100TX(v5) Fast Ethernet A
dapter
Physical Address. . . . . . . . . : 00-0C-41-21-FD-58
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 209.198.72.2
209.198.68.2

Ethernet adapter SiS:

Connection-specific DNS Suffix . : bresnan.net
Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adap
ter
Physical Address. . . . . . . . . : 00-0C-6E-00-29-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 69.144.136.9
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 69.144.136.1
DHCP Server . . . . . . . . . . . : 12.223.6.34
DNS Servers . . . . . . . . . . . : 216.148.227.74
204.127.202.20
Lease Obtained. . . . . . . . . . : Wednesday, March 31, 2004 6:36:33 PM

Lease Expires . . . . . . . . . . : Wednesday, March 31, 2004 7:36:33 PM

[alan]

This is strange.

Try to manually set the PrivateNIC and PublicNIC as follows:

PrivateNIC=Linksys

PublicNIC=SiS


Then start FirstSpot to see whether this solves it.
_________________
~ Patronsoft Limited ~

[Tim Taylor]

OK, here's what I did, like you said I put the Linksys and SiS into the config.ini. It still came up with the same error except it said Linksys does not exist.

So, I downloaded another copy into another computer and installed an extra lan card. Low and behold, it works. There is something in the first computer that is preventing Firstspot from running properly.

Ideally, getting the first computer to work would be the best thing but I do have others if all else fails. Any more thoughts?


Tim

[kevin]

Hello Tim,

Thanks so much for your patience in resolving the problem. Frankly, people very often have FirstSpot installed successfully and very happily on a freshly-installed OS after they have experienced some very strange problems in the previous OS that may have other firewalls/ gateways/ proxy/ networking-related servers installed (or not cleanly uninstalled). This may sometimes explain why our customers won't hit on any problem during real deployment as they usually do that on a fresh OS (if not a new machine).

If you're planning to deploy FirstSpot on your previous machine, you can try installing a fresh OS to see if it helps. We apologize for the hassle you have experienced before.

~ Patronsoft Limited ~

[Tim Taylor]

I have another computer setting here that will be used for the next test.

Tim

[Tim Taylor]

Hi, I got this problem fixed. Firstspot demo would just simply not go on the computer in question. I put together another computer and now it works fine.

More questions in another post.

Thanks.

Tim