SearchSearch   ProfileProfile   Log inLog in   RegisterRegister 

Can see login page when accessing apple.com, but ...

 
Post new topic   Reply to topic    FirstSpot Forum Index -> Announcement, Technical FAQ
View previous topic :: View next topic  
Author Message
alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4412

PostPosted: Wed May 03, 2006 3:08 am    
Post subject: Can see login page when accessing apple.com, but ...

Can see login page when accessing apple.com, but after login the client PC is unable to surf the Internet.

As the client PC is able to see the login page when accessing apple.com, this test will eliminate the possibility of problem in both DNS and Offloading.

First, assuming the NAT within your FirstSpot is on (default setting. Note that if you turn off NAT within FirstSpot, you need to add a return route in your next-hop router or use ProxyARP feature within FirstSpot, otherwise you will have similar symptom). In that case, most likely you have problem in routing. Please try the followings:

1) make sure only the Internet/Public Network Interface (i.e. network card that connects to the Internet side) has Default Gateway. Windows will use Default Gateway setting to determine the routing table, and setting more than 1 Default Gateway will confuse routing. The easiest way to check the Default Gateway for all of your network cards is to use command ipconfig.

2) Start "Routing and Remote Access" (RRAS) service manually as a test, does Windows generate any error (check the Windows Event Viewer also)? Remember to stop "The Routing and Remote Access" service after the test. (i.e. The "Routing and Remote Access service" should be "not started" and Starting type should be "manual" before you start FirstSpot.)

Note that if you install FirstSpot v5/v6 on Windows Vista or above (with NAT on), ICS (Internet Connection Sharing) is used instead of RRAS. For FirstSpot v7/v8 install on Windows Vista or above, FirstSpot will use its own NAT driver.

3) Now try to start FirstSpot. After FirstSpot is started successfully, check the "Routing and Remote Access" service again (the status should be "Started"). Verify the Windows Event Viewer again for any suspicious error.

4) Another thing you can try to enable routing explicitly. Note that RRAS should enable routing already when started (except in Windows 10). Please run the following command in your Command Prompt (need to right click and "run as administrator"):

Code:
netsh interface ip set interface "yourVisitorNetworkInterface" forwarding=enabled

netsh interface ip set interface "yourInternetNetworkInterface" forwarding=enabled


where yourVisitorNetworkInterface and yourInternetNetworkInterface are your two Windows Network Connection names.

To view your current routing status, please use the below command (check the forwarding value):

Code:
netsh in ip sh in l=v


5) if your client PC still unable to surf the Internet, you might want to try to install FirstSpot in a clean Windows. Sometimes it is just easier to use a clean Windows instead of fixing Windows networking (unless you have a deep understanding of the Windows networking component).
Back to top
Display posts from previous:   
Post new topic   Reply to topic    FirstSpot Forum Index -> Announcement, Technical FAQ All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group