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urgent - Paypal processing stopped working?

 
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natrat22



Joined: 28 Jul 2016
Posts: 37
Location: Australia

PostPosted: Thu Nov 17, 2016 2:32 am    
Post subject: urgent - Paypal processing stopped working?

Hi guys,

Paypal payments are no longer being notified back to firstspot. You can do the transaction on paypal but it times out on the response sending the confirmed transaction.

I have confirmed the "Publicly accessible URL to receive transaction update from PayPal" address and port is correct (if i just put it in the browser it tells me that the port forward is set up correctly) yet no transactions at all are being confirmed.

I have restarted Firstspot via the interface.

Can you advise urgently?
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natrat22



Joined: 28 Jul 2016
Posts: 37
Location: Australia

PostPosted: Mon Dec 05, 2016 2:52 am    
Post subject:

Hi guys can i get a hand with this please? No changes to the system have been made since paypal processing worked then stopped working. As described the port forward reports set up ok by Firstspot. We're still trying to get the system working cleanly from when we purchased it.
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4380

PostPosted: Wed Dec 07, 2016 7:51 am    
Post subject:

I suggest you install a clear copy of FirstSpot v8.1.7 in another Windows machine to test. We have no report of PayPal problems recently.

If there is a bug in FirstSpot, we are more than happy to fix it.
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