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Problems in using firstspot 7.10_trial

 
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justin_z



Joined: 12 Dec 2013
Posts: 5

PostPosted: Thu Dec 12, 2013 2:49 am    
Post subject: Problems in using firstspot 7.10_trial

I got some problems in using firstspot 7.10_trial.

1) In Windows 7 Sp1 64bit environment, firstspot setup program can not detect network interfaces. So, the installation cannot be completed.

2) In windows XP Sp3 32bit environment, the setup can be completed. However, the service cannot be started. The log shows that the program can not find the according hardware name by connection name.

So, could you please show me a manual for setup and configuration? Thanks![/url]
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Thu Dec 12, 2013 5:05 am    
Post subject:

Strange. FirstSpot setup is used by many customers it should be receptive to different configurations. Please check:

1) you need to run FirstSpot setup.msi to install FirstSpot

2) make sure you didn't change the network connection name after running FirstSpot setup

3) If you still encounter problem, please record the exact error message and post it here.
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justin_z



Joined: 12 Dec 2013
Posts: 5

PostPosted: Tue Dec 17, 2013 12:24 pm    
Post subject:

First, thanks for your reply!

I have reinstalled the firstspot 7.10_trial on the above two platforms and the software still cannot start successfully.

On Windows XP Sp3 platform, I chose the wireless interface as the Internet connection and wired interface as the private connection. The setup program can completed and the files are installed in dir of C:\Program Files\FirstSpot.

When I tried to start Configuration Manager from the start menu, it said no page found. I found that the apache server did not start. So, I had to make the apache running. After commenting the last line in www\apache\conf\httpd-firstspot.conf (#Include conf/httpd-fsvhosts.conf) and coping most of sub-directories in C:\Program Files\FirstSpot to www\apache\htdocs, the apache started and the Configuration Manager became accessiable.

Configuration Manager http://localhost:5787/cfgmgr/setmain.php

I tried to start the FirstSpot service in Configuration Manager, but it always failed.

I posted the log files.

C:\Program Files\FirstSpot\log\error.log
========================================
Tue Dec 17 19:39:28 2013 ***** All the error messages of session started at Tue Dec 17 19:39:28 2013 are shown below *****
Tue Dec 17 19:39:37 2013 General error from setting the visitor network connection 本地连接.
Tue Dec 17 19:42:15 2013 ***** All the error messages of session started at Tue Dec 17 19:42:15 2013 are shown below *****
Tue Dec 17 19:42:33 2013 General error from setting the visitor network connection 本地连接.
=========================================

C:\Program Files\FirstSpot\log\firstspot_gw_srv_2013.12.17_19.42.14.log
========================================
7/12/2013 19:42:15 ** verifyPublicNicStatus=>
17/12/2013 19:42:15 ** firstspotconOperation2=>
17/12/2013 19:42:15 ** firstspotconOperation2: Connection Name[无线网络连接]
17/12/2013 19:42:15 ** firstspotconOperation2: Hardware Name Obtained[Intel(R) PRO/Wireless 3945ABG Network Connection]
17/12/2013 19:42:16 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_8086&DEV_4222&SUBSYS_10208086&REV_02\4&23D040FC&0&00E1]
17/12/2013 19:42:16 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
17/12/2013 19:42:16 ** firstspotconOperation2{STA_PUBLIC_NIC}: Internet NIC started
17/12/2013 19:42:16 ** <=firstspotconOperation2
17/12/2013 19:42:16 ** <=verifyPublicNicStatus
17/12/2013 19:42:16 ** probePublicIP=>
17/12/2013 19:42:16 ** probePublicIP: Connection Name[无线网络连接]
17/12/2013 19:42:16 ** probePublicIP: Hardware Guid Obtained[{E240C2F7-09FB-49C5-8965-3830D3BBE87A}]
17/12/2013 19:42:16 ** <=probePublicIP
17/12/2013 19:42:16 ** validate_SubnetAddr =>
17/12/2013 19:42:16 ** validate_SubnetAddr <=
17/12/2013 19:42:16 ** EnableDisableAssignIPs=>
17/12/2013 19:42:16 ** EnableDisableAssignIPs: Skip Disable Visitor NIC
17/12/2013 19:42:16 ** EnableDisableAssignIPs: Configuring Visitor NIC
17/12/2013 19:42:16 ** IsWow64: Support IsWow64Process()
17/12/2013 19:42:16 ** is64: The process is not running under WOW64.
17/12/2013 19:42:32 ** EnableDisableAssignIPs: Finished Configuring Visitor NIC
17/12/2013 19:42:32 ** EnableDisableAssignIPs: Skip Enable Visitor NIC
17/12/2013 19:42:32 ** <=EnableDisableAssignIPs
17/12/2013 19:42:32 ** verifyPrivateNicStatus=>
17/12/2013 19:42:32 ** firstspotconOperation2=>
17/12/2013 19:42:32 ** firstspotconOperation2: Connection Name[本地连接]
17/12/2013 19:42:32 ** firstspotconOperation2: Hardware Name Obtained[Broadcom NetXtreme 57xx Gigabit Controller]
17/12/2013 19:42:33 ** firstspotconOperation2: No Hardware Name match the case
17/12/2013 19:42:33 IoctlNdisQueryGlobalStats ->
17/12/2013 19:42:33 <- IoctlNdisQueryGlobalStats
17/12/2013 19:42:33 ** GetMacAddress: (mac 00:1c:23:2f:19:5f) [permanent]
17/12/2013 19:42:33 ** Service: failed to start FirstSpot
17/12/2013 19:42:33 ** PipeListenThread=>
17/12/2013 19:42:36 ** FailShutDownFS: done resetting NAT
17/12/2013 19:42:40 ** FailShutDownFS: done removing static routes
17/12/2013 19:42:40 ** FailShutDownFS: Shutting down(RRAS Service)
17/12/2013 19:42:41 ** FailShutDownFS: Shutting down(DNS Service)
17/12/2013 19:42:41 ** FailShutDownFS: Shutting down(DHCP Service)
17/12/2013 19:42:41 ** FailShutDownFS: Shutting down(Send Mail Service)
17/12/2013 19:42:41 ** FailShutDownFS: Shutting down(Receive Mail Service)
17/12/2013 19:42:42 ** FailShutDownFS: Shutting down(Redirector Service)
17/12/2013 19:42:42 ** PipeListenThread: Fail to get named pipe handle state
17/12/2013 19:42:42 ** <=PipeListenThread
17/12/2013 19:42:42 ** pipeCheck(416)=>
17/12/2013 19:42:42 ** <=pipeCheck(416)
17/12/2013 19:42:42 ** FailShutDownFS: Pipe thread closed
17/12/2013 19:42:42 ** FailShutDownFS: Free connection pool resources
17/12/2013 19:42:42 ** FailShutDownFS: Shut Down Successfully
========================================

C:\Program Files\FirstSpot\log\FSDrv.log
========================================
17/12/2013 19:39:12 ====START====
17/12/2013 19:39:12 ComboIndex: 0
17/12/2013 19:39:12 Adapter Name: {6CA967A2-7389-46BD-89B9-B5FB5AE53442}
17/12/2013 19:39:12 Adapter Desc: Bluetooth 设备(个人区域网)
17/12/2013 19:39:12 Adapter Addr: 00-1E-37-7D-7F-FB
17/12/2013 19:39:12 Index: 65544
17/12/2013 19:39:12 Type: Ethernet
17/12/2013 19:39:12 IP Address: 0.0.0.0
17/12/2013 19:39:12 IP Mask: 0.0.0.0
17/12/2013 19:39:12 Gateway:
17/12/2013 19:39:12 Have Wins: No
17/12/2013 19:39:12 ***
17/12/2013 19:39:12 ComboIndex: 1
17/12/2013 19:39:12 Adapter Name: {A78DAA7F-624E-4960-98C4-6A2ECF2B5D44}
17/12/2013 19:39:12 Adapter Desc: Qualcomm Atheros AR5005GS Wireless Network Adapter
17/12/2013 19:39:12 Adapter Addr: 00-21-27-00-F7-70
17/12/2013 19:39:12 Index: 983043
17/12/2013 19:39:12 Type: Ethernet
17/12/2013 19:39:12 IP Address: 0.0.0.0
17/12/2013 19:39:12 IP Mask: 0.0.0.0
17/12/2013 19:39:12 Gateway:
17/12/2013 19:39:12 Have Wins: No
17/12/2013 19:39:12 ***
17/12/2013 19:39:12 ComboIndex: 2
17/12/2013 19:39:12 Adapter Name: {A282A898-D49E-41FE-BA46-FBDC238F31AA}
17/12/2013 19:39:12 Adapter Desc: H3C VPN Virtual NIC - Connectify Miniport
17/12/2013 19:39:12 Adapter Addr: 02-50-F2-00-00-02
17/12/2013 19:39:12 Index: 917509
17/12/2013 19:39:12 Type: Ethernet
17/12/2013 19:39:12 IP Address: 0.0.0.0
17/12/2013 19:39:12 IP Mask: 0.0.0.0
17/12/2013 19:39:12 Gateway:
17/12/2013 19:39:12 Have Wins: No
17/12/2013 19:39:12 ***
17/12/2013 19:39:12 ComboIndex: 3
17/12/2013 19:39:12 Adapter Name: {0E844116-0612-46CF-A682-144FEF019026}
17/12/2013 19:39:12 Adapter Desc: SVN3000 Adapter V1.0
17/12/2013 19:39:12 Adapter Addr: 00-FF-0E-84-41-16
17/12/2013 19:39:12 Index: 65540
17/12/2013 19:39:12 Type: Ethernet
17/12/2013 19:39:12 IP Address: 0.0.0.0
17/12/2013 19:39:12 IP Mask: 0.0.0.0
17/12/2013 19:39:12 Gateway:
17/12/2013 19:39:12 Have Wins: No
17/12/2013 19:39:12 ***
17/12/2013 19:39:12 ComboIndex: 4
17/12/2013 19:39:12 Adapter Name: {E240C2F7-09FB-49C5-8965-3830D3BBE87A}
17/12/2013 19:39:12 Adapter Desc: Intel(R) PRO/Wireless 3945ABG Network Connection - PatronSoft NAT Driver
17/12/2013 19:39:12 Adapter Addr: 00-1C-BF-A9-1A-37
17/12/2013 19:39:12 Index: 1310722
17/12/2013 19:39:12 Type: Ethernet
17/12/2013 19:39:12 IP Address: 10.10.254.5
17/12/2013 19:39:12 IP Mask: 255.255.255.0
17/12/2013 19:39:12 Gateway: 10.10.254.254
17/12/2013 19:39:12 Have Wins: No
17/12/2013 19:39:12 ***
17/12/2013 19:39:12 ComboIndex: 5
17/12/2013 19:39:12 Adapter Name: {2688C852-9DB4-40D9-8B41-B074EB98B615}
17/12/2013 19:39:12 Adapter Desc: Broadcom NetXtreme 57xx Gigabit Controller - PatronSoft NAT Driver
17/12/2013 19:39:12 Adapter Addr: 00-1C-23-2F-19-5F
17/12/2013 19:39:12 Index: 1441798
17/12/2013 19:39:12 Type: Ethernet
17/12/2013 19:39:12 IP Address: 10.20.7.1
17/12/2013 19:39:12 IP Mask: 255.255.255.0
17/12/2013 19:39:12 Gateway:
17/12/2013 19:39:12 Have Wins: No
17/12/2013 19:39:12 ***
17/12/2013 19:39:12 ** queryAllConnectionNameToFile: [0] match BindName[{6CA967A2-7389-46BD-89B9-B5FB5AE53442}] ConnName[Bluetooth 缃戠粶杩炴帴]
17/12/2013 19:39:12 ** queryAllConnectionNameToFile: [1] match BindName[{A78DAA7F-624E-4960-98C4-6A2ECF2B5D44}] ConnName[鏃犵嚎缃戠粶杩炴帴2]
17/12/2013 19:39:12 ** queryAllConnectionNameToFile: [2] match BindName[{A282A898-D49E-41FE-BA46-FBDC238F31AA}] ConnName[H3C]
17/12/2013 19:39:12 ** queryAllConnectionNameToFile: [3] match BindName[{0E844116-0612-46CF-A682-144FEF019026}] ConnName[]
17/12/2013 19:39:12 ** queryAllConnectionNameToFile: [4] match BindName[{E240C2F7-09FB-49C5-8965-3830D3BBE87A}] ConnName[鏃犵嚎缃戠粶杩炴帴]
17/12/2013 19:39:12 ** queryAllConnectionNameToFile: [5] match BindName[{2688C852-9DB4-40D9-8B41-B074EB98B615}] ConnName[鏈湴杩炴帴]
17/12/2013 19:39:12 SUCCESS
17/12/2013 19:39:12 ====END====
17/12/2013 19:41:54 ====START====
17/12/2013 19:41:54 ComboIndex: 0
17/12/2013 19:41:54 Adapter Name: {6CA967A2-7389-46BD-89B9-B5FB5AE53442}
17/12/2013 19:41:54 Adapter Desc: Bluetooth 设备(个人区域网)
17/12/2013 19:41:54 Adapter Addr: 00-1E-37-7D-7F-FB
17/12/2013 19:41:54 Index: 65544
17/12/2013 19:41:54 Type: Ethernet
17/12/2013 19:41:54 IP Address: 0.0.0.0
17/12/2013 19:41:54 IP Mask: 0.0.0.0
17/12/2013 19:41:54 Gateway:
17/12/2013 19:41:54 Have Wins: No
17/12/2013 19:41:54 ***
17/12/2013 19:41:54 ComboIndex: 1
17/12/2013 19:41:54 Adapter Name: {A78DAA7F-624E-4960-98C4-6A2ECF2B5D44}
17/12/2013 19:41:54 Adapter Desc: Qualcomm Atheros AR5005GS Wireless Network Adapter
17/12/2013 19:41:54 Adapter Addr: 00-21-27-00-F7-70
17/12/2013 19:41:54 Index: 983043
17/12/2013 19:41:54 Type: Ethernet
17/12/2013 19:41:54 IP Address: 0.0.0.0
17/12/2013 19:41:54 IP Mask: 0.0.0.0
17/12/2013 19:41:54 Gateway:
17/12/2013 19:41:54 Have Wins: No
17/12/2013 19:41:54 ***
17/12/2013 19:41:54 ComboIndex: 2
17/12/2013 19:41:54 Adapter Name: {A282A898-D49E-41FE-BA46-FBDC238F31AA}
17/12/2013 19:41:54 Adapter Desc: H3C VPN Virtual NIC - Connectify Miniport
17/12/2013 19:41:54 Adapter Addr: 02-50-F2-00-00-02
17/12/2013 19:41:54 Index: 917509
17/12/2013 19:41:54 Type: Ethernet
17/12/2013 19:41:54 IP Address: 0.0.0.0
17/12/2013 19:41:54 IP Mask: 0.0.0.0
17/12/2013 19:41:54 Gateway:
17/12/2013 19:41:54 Have Wins: No
17/12/2013 19:41:54 ***
17/12/2013 19:41:54 ComboIndex: 3
17/12/2013 19:41:54 Adapter Name: {0E844116-0612-46CF-A682-144FEF019026}
17/12/2013 19:41:54 Adapter Desc: SVN3000 Adapter V1.0
17/12/2013 19:41:54 Adapter Addr: 00-FF-0E-84-41-16
17/12/2013 19:41:54 Index: 65540
17/12/2013 19:41:54 Type: Ethernet
17/12/2013 19:41:54 IP Address: 0.0.0.0
17/12/2013 19:41:54 IP Mask: 0.0.0.0
17/12/2013 19:41:54 Gateway:
17/12/2013 19:41:54 Have Wins: No
17/12/2013 19:41:54 ***
17/12/2013 19:41:54 ComboIndex: 4
17/12/2013 19:41:54 Adapter Name: {E240C2F7-09FB-49C5-8965-3830D3BBE87A}
17/12/2013 19:41:54 Adapter Desc: Intel(R) PRO/Wireless 3945ABG Network Connection - PatronSoft NAT Driver
17/12/2013 19:41:54 Adapter Addr: 00-1C-BF-A9-1A-37
17/12/2013 19:41:54 Index: 1310722
17/12/2013 19:41:54 Type: Ethernet
17/12/2013 19:41:54 IP Address: 10.10.254.5
17/12/2013 19:41:54 IP Mask: 255.255.255.0
17/12/2013 19:41:54 Gateway: 10.10.254.254
17/12/2013 19:41:54 Have Wins: No
17/12/2013 19:41:54 ***
17/12/2013 19:41:54 ComboIndex: 5
17/12/2013 19:41:54 Adapter Name: {2688C852-9DB4-40D9-8B41-B074EB98B615}
17/12/2013 19:41:54 Adapter Desc: Broadcom NetXtreme 57xx Gigabit Controller - PatronSoft NAT Driver
17/12/2013 19:41:54 Adapter Addr: 00-1C-23-2F-19-5F
17/12/2013 19:41:54 Index: 1441798
17/12/2013 19:41:54 Type: Ethernet
17/12/2013 19:41:54 IP Address: 10.20.7.1
17/12/2013 19:41:54 IP Mask: 255.255.255.0
17/12/2013 19:41:54 Gateway:
17/12/2013 19:41:54 Have Wins: No
17/12/2013 19:41:54 ***
17/12/2013 19:41:54 ** queryAllConnectionNameToFile: [0] match BindName[{6CA967A2-7389-46BD-89B9-B5FB5AE53442}] ConnName[Bluetooth 缃戠粶杩炴帴]
17/12/2013 19:41:54 ** queryAllConnectionNameToFile: [1] match BindName[{A78DAA7F-624E-4960-98C4-6A2ECF2B5D44}] ConnName[鏃犵嚎缃戠粶杩炴帴2]
17/12/2013 19:41:54 ** queryAllConnectionNameToFile: [2] match BindName[{A282A898-D49E-41FE-BA46-FBDC238F31AA}] ConnName[H3C]
17/12/2013 19:41:54 ** queryAllConnectionNameToFile: [3] match BindName[{0E844116-0612-46CF-A682-144FEF019026}] ConnName[]
17/12/2013 19:41:54 ** queryAllConnectionNameToFile: [4] match BindName[{E240C2F7-09FB-49C5-8965-3830D3BBE87A}] ConnName[鏃犵嚎缃戠粶杩炴帴]
17/12/2013 19:41:54 ** queryAllConnectionNameToFile: [5] match BindName[{2688C852-9DB4-40D9-8B41-B074EB98B615}] ConnName[鏈湴杩炴帴]
17/12/2013 19:41:54 SUCCESS
17/12/2013 19:41:54 ====END====
17/12/2013 19:42:07 ====START====
17/12/2013 19:42:07 ComboIndex: 0
17/12/2013 19:42:07 Adapter Name: {6CA967A2-7389-46BD-89B9-B5FB5AE53442}
17/12/2013 19:42:07 Adapter Desc: Bluetooth 设备(个人区域网)
17/12/2013 19:42:07 Adapter Addr: 00-1E-37-7D-7F-FB
17/12/2013 19:42:07 Index: 65544
17/12/2013 19:42:07 Type: Ethernet
17/12/2013 19:42:07 IP Address: 0.0.0.0
17/12/2013 19:42:07 IP Mask: 0.0.0.0
17/12/2013 19:42:07 Gateway:
17/12/2013 19:42:07 Have Wins: No
17/12/2013 19:42:07 ***
17/12/2013 19:42:07 ComboIndex: 1
17/12/2013 19:42:07 Adapter Name: {A78DAA7F-624E-4960-98C4-6A2ECF2B5D44}
17/12/2013 19:42:07 Adapter Desc: Qualcomm Atheros AR5005GS Wireless Network Adapter
17/12/2013 19:42:07 Adapter Addr: 00-21-27-00-F7-70
17/12/2013 19:42:07 Index: 983043
17/12/2013 19:42:07 Type: Ethernet
17/12/2013 19:42:07 IP Address: 0.0.0.0
17/12/2013 19:42:07 IP Mask: 0.0.0.0
17/12/2013 19:42:07 Gateway:
17/12/2013 19:42:07 Have Wins: No
17/12/2013 19:42:07 ***
17/12/2013 19:42:07 ComboIndex: 2
17/12/2013 19:42:07 Adapter Name: {A282A898-D49E-41FE-BA46-FBDC238F31AA}
17/12/2013 19:42:07 Adapter Desc: H3C VPN Virtual NIC - Connectify Miniport
17/12/2013 19:42:07 Adapter Addr: 02-50-F2-00-00-02
17/12/2013 19:42:07 Index: 917509
17/12/2013 19:42:07 Type: Ethernet
17/12/2013 19:42:07 IP Address: 0.0.0.0
17/12/2013 19:42:07 IP Mask: 0.0.0.0
17/12/2013 19:42:07 Gateway:
17/12/2013 19:42:07 Have Wins: No
17/12/2013 19:42:07 ***
17/12/2013 19:42:07 ComboIndex: 3
17/12/2013 19:42:07 Adapter Name: {0E844116-0612-46CF-A682-144FEF019026}
17/12/2013 19:42:07 Adapter Desc: SVN3000 Adapter V1.0
17/12/2013 19:42:07 Adapter Addr: 00-FF-0E-84-41-16
17/12/2013 19:42:07 Index: 65540
17/12/2013 19:42:07 Type: Ethernet
17/12/2013 19:42:07 IP Address: 0.0.0.0
17/12/2013 19:42:07 IP Mask: 0.0.0.0
17/12/2013 19:42:07 Gateway:
17/12/2013 19:42:07 Have Wins: No
17/12/2013 19:42:07 ***
17/12/2013 19:42:07 ComboIndex: 4
17/12/2013 19:42:07 Adapter Name: {E240C2F7-09FB-49C5-8965-3830D3BBE87A}
17/12/2013 19:42:07 Adapter Desc: Intel(R) PRO/Wireless 3945ABG Network Connection - PatronSoft NAT Driver
17/12/2013 19:42:07 Adapter Addr: 00-1C-BF-A9-1A-37
17/12/2013 19:42:07 Index: 1310722
17/12/2013 19:42:07 Type: Ethernet
17/12/2013 19:42:07 IP Address: 10.10.254.5
17/12/2013 19:42:07 IP Mask: 255.255.255.0
17/12/2013 19:42:07 Gateway: 10.10.254.254
17/12/2013 19:42:07 Have Wins: No
17/12/2013 19:42:07 ***
17/12/2013 19:42:07 ComboIndex: 5
17/12/2013 19:42:07 Adapter Name: {2688C852-9DB4-40D9-8B41-B074EB98B615}
17/12/2013 19:42:07 Adapter Desc: Broadcom NetXtreme 57xx Gigabit Controller - PatronSoft NAT Driver
17/12/2013 19:42:07 Adapter Addr: 00-1C-23-2F-19-5F
17/12/2013 19:42:07 Index: 1441798
17/12/2013 19:42:07 Type: Ethernet
17/12/2013 19:42:07 IP Address: 10.20.7.1
17/12/2013 19:42:07 IP Mask: 255.255.255.0
17/12/2013 19:42:07 Gateway:
17/12/2013 19:42:07 Have Wins: No
17/12/2013 19:42:07 ***
17/12/2013 19:42:08 ** queryAllConnectionNameToFile: [0] match BindName[{6CA967A2-7389-46BD-89B9-B5FB5AE53442}] ConnName[Bluetooth 缃戠粶杩炴帴]
17/12/2013 19:42:08 ** queryAllConnectionNameToFile: [1] match BindName[{A78DAA7F-624E-4960-98C4-6A2ECF2B5D44}] ConnName[鏃犵嚎缃戠粶杩炴帴2]
17/12/2013 19:42:08 ** queryAllConnectionNameToFile: [2] match BindName[{A282A898-D49E-41FE-BA46-FBDC238F31AA}] ConnName[H3C]
17/12/2013 19:42:08 ** queryAllConnectionNameToFile: [3] match BindName[{0E844116-0612-46CF-A682-144FEF019026}] ConnName[]
17/12/2013 19:42:08 ** queryAllConnectionNameToFile: [4] match BindName[{E240C2F7-09FB-49C5-8965-3830D3BBE87A}] ConnName[鏃犵嚎缃戠粶杩炴帴]
17/12/2013 19:42:08 ** queryAllConnectionNameToFile: [5] match BindName[{2688C852-9DB4-40D9-8B41-B074EB98B615}] ConnName[鏈湴杩炴帴]
17/12/2013 19:42:08 SUCCESS
17/12/2013 19:42:08 ====END====
========================================
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justin_z



Joined: 12 Dec 2013
Posts: 5

PostPosted: Tue Dec 17, 2013 12:26 pm    
Post subject:

on Windows 7 platform, still cannot detect network interfaces...
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Tue Dec 17, 2013 12:59 pm    
Post subject:

Okay, it maybe due to your Chinese network connection name. Please rename both network connection names to any English name, reinstall FirstSpot and try again.
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~ Patronsoft Limited ~
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justin_z



Joined: 12 Dec 2013
Posts: 5

PostPosted: Tue Dec 17, 2013 1:58 pm    
Post subject:

After renaming the connection names to English, I think the same problem still occured!

Please check the logs

error.log
=================================================
Tue Dec 17 21:51:19 2013 ***** All the error messages of session started at Tue Dec 17 21:51:19 2013 are shown below *****
Tue Dec 17 21:51:33 2013 General error from setting the visitor network connection Wired.
=================================================

firstspot_gw_srv_2013.12.17_21.51.19.log
=================================================
17/12/2013 21:51:19 ** verifyPublicNicStatus=>
17/12/2013 21:51:19 ** firstspotconOperation2=>
17/12/2013 21:51:20 ** firstspotconOperation2: Connection Name[Wireless]
17/12/2013 21:51:20 ** firstspotconOperation2: Hardware Name Obtained[Intel(R) PRO/Wireless 3945ABG Network Connection]
17/12/2013 21:51:20 ** firstspotconOperation2: Hardware ID Obtained[PCI\VEN_8086&DEV_4222&SUBSYS_10208086&REV_02\4&23D040FC&0&00E1]
17/12/2013 21:51:20 ** firstspotconOperation2{STA_PUBLIC_NIC}: Getting Status
17/12/2013 21:51:20 ** firstspotconOperation2{STA_PUBLIC_NIC}: Internet NIC started
17/12/2013 21:51:20 ** <=firstspotconOperation2
17/12/2013 21:51:20 ** <=verifyPublicNicStatus
17/12/2013 21:51:20 ** probePublicIP=>
17/12/2013 21:51:20 ** probePublicIP: Connection Name[Wireless]
17/12/2013 21:51:20 ** probePublicIP: Hardware Guid Obtained[{E240C2F7-09FB-49C5-8965-3830D3BBE87A}]
17/12/2013 21:51:20 ** <=probePublicIP
17/12/2013 21:51:20 ** validate_SubnetAddr =>
17/12/2013 21:51:20 ** validate_SubnetAddr <=
17/12/2013 21:51:20 ** EnableDisableAssignIPs=>
17/12/2013 21:51:20 ** EnableDisableAssignIPs: Skip Disable Visitor NIC
17/12/2013 21:51:20 ** EnableDisableAssignIPs: Configuring Visitor NIC
17/12/2013 21:51:20 ** IsWow64: Support IsWow64Process()
17/12/2013 21:51:20 ** is64: The process is not running under WOW64.
17/12/2013 21:51:33 ** EnableDisableAssignIPs: Finished Configuring Visitor NIC
17/12/2013 21:51:33 ** EnableDisableAssignIPs: Skip Enable Visitor NIC
17/12/2013 21:51:33 ** <=EnableDisableAssignIPs
17/12/2013 21:51:33 ** verifyPrivateNicStatus=>
17/12/2013 21:51:33 ** firstspotconOperation2=>
17/12/2013 21:51:33 ** firstspotconOperation2: Connection Name[Wired]
17/12/2013 21:51:33 ** firstspotconOperation2: Hardware Name Obtained[Broadcom NetXtreme 57xx Gigabit Controller]
17/12/2013 21:51:33 ** firstspotconOperation2: No Hardware Name match the case
17/12/2013 21:51:33 IoctlNdisQueryGlobalStats ->
17/12/2013 21:51:33 <- IoctlNdisQueryGlobalStats
17/12/2013 21:51:33 ** GetMacAddress: (mac 00:1c:23:2f:19:5f) [permanent]
17/12/2013 21:51:33 ** Service: failed to start FirstSpot
17/12/2013 21:51:33 ** PipeListenThread=>
17/12/2013 21:51:36 ** FailShutDownFS: done resetting NAT
17/12/2013 21:51:40 ** FailShutDownFS: done removing static routes
17/12/2013 21:51:40 ** FailShutDownFS: Shutting down(RRAS Service)
17/12/2013 21:51:48 ** FailShutDownFS: Shutting down(DNS Service)
17/12/2013 21:51:48 ** FailShutDownFS: Shutting down(DHCP Service)
17/12/2013 21:51:48 ** FailShutDownFS: Shutting down(Send Mail Service)
17/12/2013 21:51:48 ** FailShutDownFS: Shutting down(Receive Mail Service)
17/12/2013 21:51:48 ** FailShutDownFS: Shutting down(Redirector Service)
17/12/2013 21:51:48 ** PipeListenThread: Fail to get named pipe handle state
17/12/2013 21:51:48 ** <=PipeListenThread
17/12/2013 21:51:48 ** pipeCheck(472)=>
17/12/2013 21:51:48 ** <=pipeCheck(472)
17/12/2013 21:51:48 ** FailShutDownFS: Pipe thread closed
17/12/2013 21:51:48 ** FailShutDownFS: Free connection pool resources
17/12/2013 21:51:48 ** FailShutDownFS: Shut Down Successfully
=================================================

FSDrv.log
=================================================
17/12/2013 21:49:55 ====START====
17/12/2013 21:49:55 ComboIndex: 0
17/12/2013 21:49:55 Adapter Name: {0E844116-0612-46CF-A682-144FEF019026}
17/12/2013 21:49:55 Adapter Desc: SVN3000 Adapter V1.0
17/12/2013 21:49:55 Adapter Addr: 00-FF-0E-84-41-16
17/12/2013 21:49:55 Index: 65540
17/12/2013 21:49:55 Type: Ethernet
17/12/2013 21:49:55 IP Address: 0.0.0.0
17/12/2013 21:49:55 IP Mask: 0.0.0.0
17/12/2013 21:49:55 Gateway:
17/12/2013 21:49:55 Have Wins: No
17/12/2013 21:49:55 ***
17/12/2013 21:49:55 ComboIndex: 1
17/12/2013 21:49:55 Adapter Name: {E240C2F7-09FB-49C5-8965-3830D3BBE87A}
17/12/2013 21:49:55 Adapter Desc: Intel(R) PRO/Wireless 3945ABG Network Connection - PatronSoft NAT Driver
17/12/2013 21:49:55 Adapter Addr: 00-1C-BF-A9-1A-37
17/12/2013 21:49:55 Index: 917506
17/12/2013 21:49:55 Type: Ethernet
17/12/2013 21:49:55 IP Address: 192.168.1.105
17/12/2013 21:49:55 IP Mask: 255.255.255.0
17/12/2013 21:49:55 Gateway: 192.168.1.254
17/12/2013 21:49:55 Have Wins: No
17/12/2013 21:49:55 ***
17/12/2013 21:49:55 ComboIndex: 2
17/12/2013 21:49:55 Adapter Name: {2688C852-9DB4-40D9-8B41-B074EB98B615}
17/12/2013 21:49:55 Adapter Desc: Broadcom NetXtreme 57xx Gigabit Controller - PatronSoft NAT Driver
17/12/2013 21:49:55 Adapter Addr: 00-1C-23-2F-19-5F
17/12/2013 21:49:55 Index: 1048579
17/12/2013 21:49:55 Type: Ethernet
17/12/2013 21:49:55 IP Address: 10.20.7.1
17/12/2013 21:49:55 IP Mask: 255.255.255.0
17/12/2013 21:49:55 Gateway:
17/12/2013 21:49:55 Have Wins: No
17/12/2013 21:49:55 ***
17/12/2013 21:49:56 ** queryAllConnectionNameToFile: [0] match BindName[{0E844116-0612-46CF-A682-144FEF019026}] ConnName[]
17/12/2013 21:49:56 ** queryAllConnectionNameToFile: [1] match BindName[{E240C2F7-09FB-49C5-8965-3830D3BBE87A}] ConnName[Wireless]
17/12/2013 21:49:56 ** queryAllConnectionNameToFile: [2] match BindName[{2688C852-9DB4-40D9-8B41-B074EB98B615}] ConnName[Wired]
17/12/2013 21:49:56 SUCCESS
17/12/2013 21:49:56 ====END====
=================================================
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Tue Dec 17, 2013 2:25 pm    
Post subject:

Somehow FirstSpot doesn't recognize your Broadcom card very well. Please:

1) make sure you don't change the network configuration after installing FirstSpot

2) Sometimes Broadcom driver can be sensitive, try to use the default Windows driver (instead of downloading from Broadcom web site directly)

3) Do you have another machine without the Broadcom card? You may want to try that as a last resort.
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justin_z



Joined: 12 Dec 2013
Posts: 5

PostPosted: Wed Dec 18, 2013 3:35 am    
Post subject:

after changing another PC, firstport finally started!

I have a question, why the private network interface can not be the wireless card?
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alan
Forum facilitator


Joined: 26 Sep 2003
Posts: 4414

PostPosted: Wed Dec 18, 2013 5:16 am    
Post subject:

FirstSpot FirstHop driver (bind to Visitor Network Interface) is designed so that it works with Ethernet card only.

Also, as your Visitor Network will normally have more than one AP, it is more natural to work with Ethernet card (which will connect to the switch). Refer to Scenerio 1 at http://patronsoft.com/firstspot/topologies.html for a typical deployment topology.
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