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  Topic: urgent - Paypal processing stopped working?
natrat22

Replies: 2
Views: 16260

PostForum: Pre-sales Support Forum   Posted: Mon Dec 05, 2016 2:52 am   Subject: urgent - Paypal processing stopped working?
Hi guys can i get a hand with this please? No changes to the system have been made since paypal processing worked then stopped working. As described the port forward reports set up ok by Firstspot. ...
  Topic: urgent - Paypal processing stopped working?
natrat22

Replies: 2
Views: 16260

PostForum: Pre-sales Support Forum   Posted: Thu Nov 17, 2016 2:32 am   Subject: urgent - Paypal processing stopped working?
Hi guys,

Paypal payments are no longer being notified back to firstspot. You can do the transaction on paypal but it times out on the response sending the confirmed transaction.

I have confirm ...
  Topic: Trouble with scratch cards and subsequent purchases
natrat22

Replies: 0
Views: 6355

PostForum: Pre-sales Support Forum   Posted: Wed Nov 16, 2016 2:42 am   Subject: Trouble with scratch cards and subsequent purchases
I think I msut be misunderstanding sometingor misusing somerthing as I'm having ongoingi ssues setting up free access correctly.

At a resort i manage with Firstspot guests get 500MB of download quo ...
  Topic: Viewing the visitor network login page from the gateway PC
natrat22

Replies: 4
Views: 11129

PostForum: Pre-sales Support Forum   Posted: Wed Nov 16, 2016 2:38 am   Subject: Viewing the visitor network login page from the gateway PC
yeah i was thinking with a static IP and no gateway entered
  Topic: Viewing the visitor network login page from the gateway PC
natrat22

Replies: 4
Views: 11129

PostForum: Pre-sales Support Forum   Posted: Wed Nov 16, 2016 1:51 am   Subject: Viewing the visitor network login page from the gateway PC
Could you feasibly install a third NIC with a static address on the visitor range and plug it into the visitor switch?
  Topic: Firstspot guest network stops working
natrat22

Replies: 3
Views: 10339

PostForum: Pre-sales Support Forum   Posted: Wed Nov 16, 2016 1:48 am   Subject: Firstspot guest network stops working
Thanks, it hasnt happened in the past week but i'll do what you suggest.
  Topic: Firstspot guest network stops working
natrat22

Replies: 3
Views: 10339

PostForum: Pre-sales Support Forum   Posted: Thu Nov 03, 2016 10:54 pm   Subject: Firstspot guest network stops working
hi guys,

yesterday the resort rang and said the wifi network was visible but nobody could use it when they connected, or it would try and connect but not let them (as if they werent getting an IP). ...
  Topic: Version Upgrade 8.0.14 to latest Version
natrat22

Replies: 3
Views: 10616

PostForum: Pre-sales Support Forum   Posted: Wed Oct 26, 2016 11:10 am   Subject: Version Upgrade 8.0.14 to latest Version
What about upgrading from 8.1.5 to 8.1.7?
  Topic: Viewing the visitor network login page from the gateway PC
natrat22

Replies: 4
Views: 11129

PostForum: Pre-sales Support Forum   Posted: Wed Oct 26, 2016 11:07 am   Subject: Viewing the visitor network login page from the gateway PC
Can it be done? I'm remotely doing some work on the Firstspot PC and would like to be able to see the UI customisation results without having to go onsite to the resort and connecting to the wifi to ...
  Topic: Customising Slips
natrat22

Replies: 6
Views: 18908

PostForum: Pre-sales Support Forum   Posted: Wed Oct 26, 2016 4:48 am   Subject: Customising Slips
Also is there a way to remove the "Sign Up Now!" link next to the Scratch Code box? I'm not sure that is serves any purpose does it? I can understand it required for the username/password ...
  Topic: Customising Slips
natrat22

Replies: 6
Views: 18908

PostForum: Pre-sales Support Forum   Posted: Wed Oct 26, 2016 2:04 am   Subject: Customising Slips
Thanks for this. What do I do to remove a line entirely? I dont want the slips to show these lines:

Account will bind to first login MAC address
Account allow login in All network segments
...
  Topic: firstspot will not start
natrat22

Replies: 5
Views: 12390

PostForum: Pre-sales Support Forum   Posted: Tue Oct 25, 2016 10:51 am   Subject: firstspot will not start
Still get random SQL website errors when i try and post repleis in this forum.

log below. Think i found the problem. the client filter MAC addresses are mixed formatting. Some have : and some ha ...
  Topic: firstspot will not start
natrat22

Replies: 5
Views: 12390

PostForum: Pre-sales Support Forum   Posted: Tue Oct 25, 2016 10:45 am   Subject: firstspot will not start
25/10/2016 15:35:29 ** Starting Print Log **
25/10/2016 15:35:29 ** FirstSpot Version (8.1.5) **
25/10/2016 15:35:29 ** Service: Read Session Log: Session Log[ON]
25/10/2016 15:35:29 ** Service ...
  Topic: firstspot will not start
natrat22

Replies: 5
Views: 12390

PostForum: Pre-sales Support Forum   Posted: Tue Oct 25, 2016 5:35 am   Subject: firstspot will not start
Both are enabled on the visitor NIC and just the NAT one is on on the gateway NIC. No errors in device manager.
  Topic: firstspot will not start
natrat22

Replies: 5
Views: 12390

PostForum: Pre-sales Support Forum   Posted: Tue Oct 25, 2016 1:33 am   Subject: firstspot will not start
I've had Firstspot out of the network for a couple of weeks while some work was done. I've put it back in now, internet works to the box, the visitor NIC is plugged in to a switch, but Firstspot will ...
 
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