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  Topic: Forgot user name and password
kevin

Replies: 3
Views: 6496

PostForum: Pre-sales Support Forum   Posted: Thu Feb 28, 2008 6:15 am   Subject: Forgot user name and password
replacing the user parameter inside config.ini with this will do:

user = firstspot
  Topic: documentation available?
kevin

Replies: 3
Views: 6337

PostForum: Pre-sales Support Forum   Posted: Wed May 16, 2007 10:32 am   Subject: documentation available?
Thanks for your suggestion.

Our original idea is to help get the system up and running asap with all default configuration (e.g. using built-in database instead of an external one). Followed by add ...
  Topic: Questions about editing fsusr
kevin

Replies: 1
Views: 4660

PostForum: Pre-sales Support Forum   Posted: Wed May 16, 2007 6:58 am   Subject: Questions about editing fsusr
This discussion topic may be of help to you:

http://www.patronsoft.com/forum/viewtopic.php?t=1514
  Topic: documentation available?
kevin

Replies: 3
Views: 6337

PostForum: Pre-sales Support Forum   Posted: Wed May 16, 2007 6:54 am   Subject: documentation available?
Please refer to firstspot_guide.pdf inside the zip archive.
  Topic: Users being kicked?
kevin

Replies: 4
Views: 6086

PostForum: Pre-sales Support Forum   Posted: Wed May 16, 2007 6:52 am   Subject: Users being kicked?
Have you configured anything for the 'Maximum time limit per session (No limit if empty)' field, under the Dispatcher tab?

If so, your situation would be normal. That setting could require users to ...
  Topic: change in private NIC IP
kevin

Replies: 1
Views: 4503

PostForum: Pre-sales Support Forum   Posted: Wed May 16, 2007 6:48 am   Subject: change in private NIC IP
To change the IP for the private interface, go to Configuration Manager, under the Dispatcher tab: the 'Private network interface IP' field.

Restart FirstSpot to make it effective.

You can use ...
  Topic: SSL Certificates
kevin

Replies: 9
Views: 10724

PostForum: Pre-sales Support Forum   Posted: Thu Jun 15, 2006 3:37 am   Subject: SSL Certificates
When godaddy issued you the certificate, was "10.20.7.1" specified as the domain in their mail containing the certificate?

Are you using their Turbo cert or High-Assurance certificate?
  Topic: SSL Certificates
kevin

Replies: 9
Views: 10724

PostForum: Pre-sales Support Forum   Posted: Thu Jun 15, 2006 2:17 am   Subject: SSL Certificates
Hi,

Are you using a SSL certificate that binds to a private IP address (e.g. 10.20.7.1)?

Otherwise, it won't work if your certificate is bound to a domain name (e.g. fidelity.jnrfidelity.com).
  Topic: Can FirstSpot pass VPN traffic?
kevin

Replies: 27
Views: 25379

PostForum: Pre-sales Support Forum   Posted: Wed May 24, 2006 6:45 am   Subject: Can FirstSpot pass VPN traffic?
Hi Jeremy,

First, please verify that your VPN connection works ok if FirstSpot is taken out completely.

Then, according to your topology,

1) this can be done without ProxyARP.

2) you would ...
  Topic: Radius Authentication DLL Help Please!
kevin

Replies: 3
Views: 5248

PostForum: Pre-sales Support Forum   Posted: Tue May 23, 2006 4:01 am   Subject: Radius Authentication DLL Help Please!
We've added some additional information on this topic, please see if it helps:

http://www.patronsoft.com/forum/viewtopic.php?p=4367#4367
  Topic: RADIUS Authentication Mode
kevin

Replies: 3
Views: 101607

PostForum: Announcement, Technical FAQ   Posted: Tue May 23, 2006 3:59 am   Subject: RADIUS Authentication Mode
A few more points concerning the Microsoft IAS:

1) In Windows 2003, you need to download Windows® Server 2003 R2 Platform SDK, in order to compile the needed DLL successfully. As of 2006-March, the ...
  Topic: PAYPAL Paiement FAILS with message "INVALID LINK"
kevin

Replies: 5
Views: 7483

PostForum: Pre-sales Support Forum   Posted: Tue Apr 18, 2006 10:17 am   Subject: PAYPAL Paiement FAILS with message "INVALID LINK"
Please check EUR is also specified at PayPal's side (their web control panel). The port-forwarding settings becomes important only after a successful payment.

Can you also verify you can pay succe ...
  Topic: PAYPAL Paiement FAILS with message "INVALID LINK"
kevin

Replies: 5
Views: 7483

PostForum: Pre-sales Support Forum   Posted: Tue Apr 18, 2006 7:59 am   Subject: PAYPAL Paiement FAILS with message "INVALID LINK"
If you experienced difficulties in getting to the PayPal web site, that means there's something wrong in the settings under Credit Card tab inside Configuration Manager. The port-forwarding setup is o ...
  Topic: final v4 is available ???
kevin

Replies: 3
Views: 6434

PostForum: Pre-sales Support Forum   Posted: Tue Feb 28, 2006 6:32 am   Subject: final v4 is available ???
Download the 4.0 trial from our web site and then applying the same (v4-beta2) license key will do. You have to re-install FirstSpot though.
  Topic: card payment problem
kevin

Replies: 7
Views: 8116

PostForum: Pre-sales Support Forum   Posted: Tue Feb 21, 2006 3:12 am   Subject: card payment problem
No, because users still have to login before going out, even after he has just created an account.
 
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