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  Topic: Return from Authorize.net
dominic

Replies: 3
Views: 6948

PostForum: Pre-sales Support Forum   Posted: Thu Oct 28, 2010 3:43 am   Subject: Return from Authorize.net
Please change it to "http://mydomain:5788/login_select.php".
  Topic: Where is /authorizeNet_callback.php is located
dominic

Replies: 7
Views: 10964

PostForum: Pre-sales Support Forum   Posted: Wed Oct 27, 2010 10:47 am   Subject: Where is /authorizeNet_callback.php is located
Please delete FirstSpot\log\txn.log, perform the test once again and post here if there're new error log messages shown in the log file.
  Topic: Where is /authorizeNet_callback.php is located
dominic

Replies: 7
Views: 10964

PostForum: Pre-sales Support Forum   Posted: Wed Oct 27, 2010 10:05 am   Subject: Where is /authorizeNet_callback.php is located
Does that also apply to the Success and Failure return paths?
Not necessary. Just keep the default port 5788 is okay.
  Topic: Fail to start ICS, rc[80004005] on Windows 7 32bit
dominic

Replies: 5
Views: 9780

PostForum: Pre-sales Support Forum   Posted: Mon Jul 12, 2010 7:13 am   Subject: Fail to start ICS, rc[80004005] on Windows 7 32bit
When I try to start the service from Windows, I get: The service started and stoped.
This is normal. ICS cannot be started directly in Services since Windows Vista.

Please test by directly enablin ...
  Topic: DHCP Problems
dominic

Replies: 6
Views: 16067

PostForum: Pre-sales Support Forum   Posted: Tue Jul 06, 2010 10:54 am   Subject: DHCP Problems
Yes, and as I said before, we've checked the information you've sent.

If you're interested in investigating the log, the following are several lines right after your examples respectively (MAC addr ...
  Topic: DHCP Problems
dominic

Replies: 6
Views: 16067

PostForum: Pre-sales Support Forum   Posted: Tue Jul 06, 2010 3:54 am   Subject: DHCP Problems
Having checked the information you've sent us, FirstSpot DHCP Server didn't contain any lease record of either 192.168.11.x or the client MAC address. Futhermore, the DHCP log only shown up to 12:27 w ...
  Topic: 0 time after paypal authrisation
dominic

Replies: 21
Views: 22614

PostForum: Pre-sales Support Forum   Posted: Mon Jun 28, 2010 4:09 am   Subject: 0 time after paypal authrisation
Please make sure you've the following steps done correctly:

1) Leave the attribute "Initial access minutes for self sign-up users" blank under Authentication Server tab
2) In the same ta ...
  Topic: resetABW.exe not working in load balancing setup
dominic

Replies: 4
Views: 7730

PostForum: Pre-sales Support Forum   Posted: Fri Jun 04, 2010 12:32 pm   Subject: resetABW.exe not working in load balancing setup
The problem should only affect the offline users. Please download the following file, unzip it to FirstSpot\cfgmgr and test again.

http://patronsoft.com/firstspot/download/patch/607/fsAPI.zip

Th ...
  Topic: Success Return Path after payment
dominic

Replies: 2
Views: 5971

PostForum: Pre-sales Support Forum   Posted: Thu May 06, 2010 4:11 am   Subject: Success Return Path after payment
Here's a work-around for v6.
1) Look for the following line in FirstSpot\local\paypal_submit.php
$return=$settingobj->getKey( "ppal_return", "paypal");
2) Replace the ...
  Topic: error Fail to start ICS, rc[80004005]
dominic

Replies: 3
Views: 7680

PostForum: Pre-sales Support Forum   Posted: Thu Apr 22, 2010 5:40 am   Subject: error Fail to start ICS, rc[80004005]
Please turn on ICS directly in Network Properties of your Internet NIC as a test to see if ICS functions properly alone first. To do so, just check the checkbox "Allow other network users to conn ...
  Topic: Multiple Network Segment User Interfaces
dominic

Replies: 1
Views: 5137

PostForum: Pre-sales Support Forum   Posted: Wed Apr 21, 2010 5:33 am   Subject: Multiple Network Segment User Interfaces
The background image file (blue_stick.jpg) is defined in both FirstSpot\authserv\style_pc.css (line 1) and FirstSpot\authserv\style_pda.css (line 1).

Here're the steps of our suggested work-around: ...
  Topic: Exclude DHCP ip ranges
dominic

Replies: 1
Views: 4613

PostForum: Pre-sales Support Forum   Posted: Wed Apr 07, 2010 12:49 pm   Subject: Exclude DHCP ip ranges
You can search the following line (around line 90) in FirstSpot\cfgmgr\setauto.php
<iframe class="bordered_frame" name="excluded_ip" frameborder="0" width="340&q ...
  Topic: Server crashes
dominic

Replies: 15
Views: 20403

PostForum: Pre-sales Support Forum   Posted: Mon Mar 29, 2010 5:07 am   Subject: Server crashes
Please apply the test in http://patronsoft.com/forum/viewtopic.php?t=1086 and

1) Check whether client PC can access patronsoft.com without login
2) Post the output of the netsh command here
  Topic: Windows 7 Error - Fail to start ICS
dominic

Replies: 5
Views: 10460

PostForum: Pre-sales Support Forum   Posted: Wed Feb 17, 2010 7:40 am   Subject: Windows 7 Error - Fail to start ICS
Please make sure

1) You didn't turn on UAC again after installation

2) The startup type and status of the ICS service are "Manual" and "Stopped" respectively before starting ...
  Topic: problem with the exception free websites field
dominic

Replies: 2
Views: 5363

PostForum: Pre-sales Support Forum   Posted: Tue Feb 09, 2010 7:37 am   Subject: problem with the exception free websites field
Please remove all the back-slashes and the double quotes. Then, click Save again.

Actually, quotes are not required within each entry as you see from the example in the description shown on the lef ...
 
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