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  Topic: exporting/bulk editing Firstspot config
alan

Replies: 1
Views: 165

PostForum: Pre-sales Support Forum   Posted: Mon Jun 11, 2018 4:22 am   Subject: exporting/bulk editing Firstspot config
For the Shopping Cart setting, it is stored in the config.ini file. You can use the fsset.exe command line utility to export / import the setting.

Refer to chapter 5 of firstspot_guide.pdf for more ...
  Topic: Cannot see login page, but can access patronsoft.com
alan

Replies: 1
Views: 14223

PostForum: Announcement, Technical FAQ   Posted: Thu May 17, 2018 5:55 am   Subject: Cannot see login page, but can access patronsoft.com
More things to check:

1) make sure you access a http site instead of https site. For example, go to http://php.net to trigger the captive portal. The latest v8.1.xxx will support automatic captive ...
  Topic: Canīt get "Remove idle users" to work
alan

Replies: 5
Views: 585

PostForum: Pre-sales Support Forum   Posted: Wed May 09, 2018 7:19 am   Subject: Canīt get "Remove idle users" to work
Also, the creation date is in the field "signuptime". Note removeUser.exe doesn't use "signuptime" as a criteria for deletion.
  Topic: Canīt get "Remove idle users" to work
alan

Replies: 5
Views: 585

PostForum: Pre-sales Support Forum   Posted: Wed May 09, 2018 7:15 am   Subject: Canīt get "Remove idle users" to work
You need check the "reserved3" field of user table fsusr which is the logout time. The removeUser.exe will delete that user when the following condition is met:

reserved3 < currentTime ...
  Topic: Canīt get "Remove idle users" to work
alan

Replies: 5
Views: 585

PostForum: Pre-sales Support Forum   Posted: Tue May 08, 2018 4:18 pm   Subject: Canīt get "Remove idle users" to work
Couple of points to note:

1) this feature is designed for username that is logged in at least once, but no used for more than X days.

2) when you run removeUser.exe, make sure you have Windows a ...
  Topic: Capital Portal asking login for first user only
alan

Replies: 3
Views: 854

PostForum: Pre-sales Support Forum   Posted: Mon Apr 02, 2018 11:04 am   Subject: Capital Portal asking login for first user only
So how did you install previously? Did you install FirstSpot in another Windows?

Try to issue ipconfig/all in command prompt and see whether you can see your network adapters.
  Topic: Capital Portal asking login for first user only
alan

Replies: 3
Views: 854

PostForum: Pre-sales Support Forum   Posted: Tue Mar 27, 2018 8:52 am   Subject: Capital Portal asking login for first user only
Please make sure:

1) there is no router between the client and FirstSpot. FirstSpot recognizes the client by MAC address (default). So make sure the client and FirstSpot Visitor Network Interface ( ...
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 2:14 pm   Subject: login-Page on https / ssl-certificate
Did you see any error message when you run those commands?

Can you run those commands again (please capture the output this time)?
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 12:57 pm   Subject: login-Page on https / ssl-certificate
Did you apply all the steps in chapter 5 of firstspot_guide.pdf? Also, can you post the section related SSL in config.ini here?
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:43 am   Subject: login-Page on https / ssl-certificate
Please see my previous comment.
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:32 am   Subject: login-Page on https / ssl-certificate
Looks like you are still using our self-sign certificate. Make sure you select "Use 3rd-party SSL certificates" under Authentication Server tab, and then restart FirstSpot.
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:16 am   Subject: login-Page on https / ssl-certificate
It is a bit hard to see in the mobile phone.

Can you use Windows PC, and use IE to trigger the problem and post the screenshot?
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:07 am   Subject: login-Page on https / ssl-certificate
Is h2ohotel.at your current FirstSpot login page URL? Again, the cert can only encrypt the FirstSpot login page.
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 10:19 am   Subject: login-Page on https / ssl-certificate
A bit hard to see since it is not in English.

Please note that the cert you purchased can only eliminate the warning in the FirstSpot login page itself. If the device initially access https (e.g. h ...
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 5914

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 2:23 am   Subject: login-Page on https / ssl-certificate
Please post the client error screenshot here
 
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