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  Topic: Capital Portal asking login for first user only
alan

Replies: 3
Views: 365

PostForum: Pre-sales Support Forum   Posted: Mon Apr 02, 2018 11:04 am   Subject: Capital Portal asking login for first user only
So how did you install previously? Did you install FirstSpot in another Windows?

Try to issue ipconfig/all in command prompt and see whether you can see your network adapters.
  Topic: Capital Portal asking login for first user only
alan

Replies: 3
Views: 365

PostForum: Pre-sales Support Forum   Posted: Tue Mar 27, 2018 8:52 am   Subject: Capital Portal asking login for first user only
Please make sure:

1) there is no router between the client and FirstSpot. FirstSpot recognizes the client by MAC address (default). So make sure the client and FirstSpot Visitor Network Interface ( ...
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 2:14 pm   Subject: login-Page on https / ssl-certificate
Did you see any error message when you run those commands?

Can you run those commands again (please capture the output this time)?
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 12:57 pm   Subject: login-Page on https / ssl-certificate
Did you apply all the steps in chapter 5 of firstspot_guide.pdf? Also, can you post the section related SSL in config.ini here?
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:43 am   Subject: login-Page on https / ssl-certificate
Please see my previous comment.
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:32 am   Subject: login-Page on https / ssl-certificate
Looks like you are still using our self-sign certificate. Make sure you select "Use 3rd-party SSL certificates" under Authentication Server tab, and then restart FirstSpot.
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:16 am   Subject: login-Page on https / ssl-certificate
It is a bit hard to see in the mobile phone.

Can you use Windows PC, and use IE to trigger the problem and post the screenshot?
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 11:07 am   Subject: login-Page on https / ssl-certificate
Is h2ohotel.at your current FirstSpot login page URL? Again, the cert can only encrypt the FirstSpot login page.
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 10:19 am   Subject: login-Page on https / ssl-certificate
A bit hard to see since it is not in English.

Please note that the cert you purchased can only eliminate the warning in the FirstSpot login page itself. If the device initially access https (e.g. h ...
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Wed Feb 21, 2018 2:23 am   Subject: login-Page on https / ssl-certificate
Please post the client error screenshot here
  Topic: login-feature Android without http-site?
alan

Replies: 7
Views: 1228

PostForum: Pre-sales Support Forum   Posted: Tue Feb 20, 2018 4:25 pm   Subject: login-feature Android without http-site?
Is this the login error page? Sorry, you need to customize the tpl/php/css file directly.
  Topic: login-feature Android without http-site?
alan

Replies: 7
Views: 1228

PostForum: Pre-sales Support Forum   Posted: Tue Feb 20, 2018 2:29 pm   Subject: login-feature Android without http-site?
You need to set FirstSpot auto-start under Configuration Manager -> Dispatcher (Main)
  Topic: login-feature Android without http-site?
alan

Replies: 7
Views: 1228

PostForum: Pre-sales Support Forum   Posted: Tue Feb 20, 2018 2:16 pm   Subject: login-feature Android without http-site?
If you are on v8.1.x already, just run the new setup.exe and you will be upgraded automatically to the new version.
  Topic: login-feature Android without http-site?
alan

Replies: 7
Views: 1228

PostForum: Pre-sales Support Forum   Posted: Tue Feb 20, 2018 1:34 pm   Subject: login-feature Android without http-site?
Please use v8.1.103 or newer as we improved the Android captive portal detection.
  Topic: login-Page on https / ssl-certificate
alan

Replies: 29
Views: 3789

PostForum: Pre-sales Support Forum   Posted: Tue Feb 20, 2018 9:25 am   Subject: login-Page on https / ssl-certificate
There will be no problems. Our DNS server will override the official entry (e.g. the default login domain name URL firstspot.org is registered by us)
 
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