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  Topic: error Logout Button
Matze

Replies: 0
Views: 9448

PostForum: Pre-sales Support Forum   Posted: Thu Dec 05, 2013 12:02 pm   Subject: error Logout Button
a customer got an error wile clicking on the Logout button.
Another Problem is that somtimes the Web-Page of firstspot is unreachable. the customer gets Response "Session timeout".

Here ...
  Topic: Dispatcher Deamon is not Starting
Matze

Replies: 2
Views: 3204

PostForum: Pre-sales Support Forum   Posted: Thu Oct 24, 2013 8:32 am   Subject: Dispatcher Deamon is not Starting
can be closed
  Topic: Dispatcher Deamon is not Starting
Matze

Replies: 2
Views: 3204

PostForum: Pre-sales Support Forum   Posted: Thu Oct 24, 2013 7:43 am   Subject: Dispatcher Deamon is not Starting
in the configuration manager i got this Message:
Thu Oct 24 09:42:28 2013 Check Win32 System Error Code 1058.
  Topic: Dispatcher Deamon is not Starting
Matze

Replies: 2
Views: 3204

PostForum: Pre-sales Support Forum   Posted: Thu Oct 24, 2013 7:33 am   Subject: Dispatcher Deamon is not Starting
Hello,

at our Customer the Dispatcher service does not start.
The service is in the status "Starting" and does not come up.

when the service is started manual than a message comes up ...
  Topic: Disable URL from Bottom of the Guest Ticket
Matze

Replies: 1
Views: 3024

PostForum: Pre-sales Support Forum   Posted: Thu Jul 18, 2013 5:01 pm   Subject: Disable URL from Bottom of the Guest Ticket
its not a problem from firstspot!!!!!
  Topic: Disable URL from Bottom of the Guest Ticket
Matze

Replies: 1
Views: 3024

PostForum: Pre-sales Support Forum   Posted: Thu Jul 18, 2013 7:23 am   Subject: Disable URL from Bottom of the Guest Ticket
Hello,

In the bottom of the Guest Ticket there ist URL.
The Customer Rolf me that you can view the User credentials at this
URL.
Is it possible to disable this URL??
We use patronsoft Version ...
  Topic: when will created accounts be deleted
Matze

Replies: 2
Views: 3520

PostForum: Pre-sales Support Forum   Posted: Mon Apr 22, 2013 8:40 am   Subject: when will created accounts be deleted
when will the disabled tickets be auto deleted?
  Topic: when will created accounts be deleted
Matze

Replies: 2
Views: 3520

PostForum: Pre-sales Support Forum   Posted: Mon Apr 22, 2013 6:52 am   Subject: when will created accounts be deleted
i found the problem.
in the plans the auto delete function was disabled.
  Topic: when will created accounts be deleted
Matze

Replies: 2
Views: 3520

PostForum: Pre-sales Support Forum   Posted: Mon Apr 22, 2013 6:36 am   Subject: when will created accounts be deleted
Hello,

when are created User accounts deleted automatically?
after 4 Weeks?
is there an Option to auto delete accounts after 2 weeks.

thanks for any hints.

kind regards
Matze
  Topic: failed to update user
Matze

Replies: 6
Views: 5900

PostForum: Pre-sales Support Forum   Posted: Thu Nov 15, 2012 7:44 am   Subject: failed to update user
the Software was installed in 09/2009 with one Year Maintenance.
So there is no Support
  Topic: failed to update user
Matze

Replies: 6
Views: 5900

PostForum: Pre-sales Support Forum   Posted: Wed Nov 14, 2012 4:39 pm   Subject: failed to update user
sorry forgot to wrote this..
its ver. 6.0.9
  Topic: failed to update user
Matze

Replies: 6
Views: 5900

PostForum: Pre-sales Support Forum   Posted: Wed Nov 14, 2012 11:30 am   Subject: failed to update user
i forgot to say that if the customer adds no random user, this user could be added.

seems tha something with random created users is wrong.
  Topic: failed to update user
Matze

Replies: 6
Views: 5900

PostForum: Pre-sales Support Forum   Posted: Wed Nov 14, 2012 11:28 am   Subject: failed to update user
Hello,

a customer has the Problem that he is not able to create random users.
He got the error failed to update/add user.
there are about 250 User currently used.

in addition the customer ha ...
  Topic: iOS 6 Problem
Matze

Replies: 17
Views: 15271

PostForum: Pre-sales Support Forum   Posted: Sat Oct 13, 2012 1:21 pm   Subject: iOS 6 Problem
thanks Alan, i will test this
  Topic: iOS 6 Problem
Matze

Replies: 17
Views: 15271

PostForum: Pre-sales Support Forum   Posted: Fri Oct 05, 2012 6:13 pm   Subject: iOS 6 Problem
i think it is 7.0.9 but i have check this....
 
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